Behaviour Cause Action
The frothed milk is too cold. Cups are cold. Warm the cups with hot water.
Milk does not froth. The milk frother is dirty or incorrectly
placed.
Clean the milk frother as described in the “7.4.2
Monthly cleaning of the milk frother components” and
insert it in the machine as shown in the “6.2 Milk
frother” chapter, “Inserting phase”.
The type of milk used is not suitable
for frothing.
Read the “6.3 Milk- and coffee-based preparations”
chapter.
The lter cannot be
activated as the OK signal
(V) is not displayed.
Alterhasjustbeenactivated. You have to dispense at least 10 cups (100 ml x cup)
before activating a new lter. Be careful as if you
activate a new lter, the lter counter will increase
automatically.
The lter cannot be
activated and the machine
asks for descaling.
Theseriesof8lteriscompleted. Descaleyourmachinerstasdescribedinthe“7.5
Descaling cycle” chapter. Thereafter the lter can
be installed as described in the “10.2.1 AquaClean
installation” chapter.
Thelterhas not been replaced on
timeaftertheAquaCleanwaterlter
signal started blinking.
Thelterhasnotbeeninstalledright
away upon 1st usage but after having
brewed approx.100 product (based
on 100ml cups).
Thelterdoesnott. Youneedtoremoveairfromthelter. Letairbubblescomeoutofthelterandemptythe
watertankbeforeinstallingthelterasdescribedin
the “10.2.1 AquaClean installation” chapter.
There is water in the water tank.
10. Maintenance accessories and products
10.1 Maintenance products
To clean and descale the machine use exclusively Saeco maintenance products.
These products can be purchased in the Philips online shop (if available in your
country) at www.shop.philips.com/service, from your local reseller or from the
authorised service centres.
Shoulditprovedifculttondthemachinemaintenanceproducts,pleasecontactthe
nearest Philips Saeco hotline in your country. Contacts are included in the warranty
booklet supplied separately or can be found at www.saeco.com/support.
SAECO MAINTENANCE PRODUCTS
Code Product
CA6700 Descaling solution
CA6903 AquaCleanwaterltercartridge
HD5061 Brew group grease
CA6704 Degreasing tablets
CA6705 Milk circuit cleaning system
CA6706 Maintenance kit
10.2 AquaCleanwaterlter
TheSAECOAquaCleanwaterlterpuriesthewateryourmachinesusesforbrewing
coffee. This results in a greater coffee taste. Moreover it prevents mineral deposits in the
water to build up, which eliminates the need of descaling your machine for 5000* products!
How does the system work?
WerecommendyoutoinstalltheAquaCleanwaterlteratrstusageofthemachine.
Afteraperiodofusesthemachinewillindicatewhenthelterneedstobereplaced.
Inthiswayyoucanreplacethelter8timeswithouttheneedfordescaling.Thisequals
approx. 5000* products!
Note:Itishoweverrecommendedtoreplaceeachlteratleastafter3monthsusage.
Afterhavingreplacedthelterforthe8thtimethemachinewillaskfordescaling.
Ifyoudon’tinstallthelterrightawayupon1stusage,themachinewillaskyouto
descale after you have brewed approx 50* products.
(*) based on 100ml cups.
Incanto_AMF_EN-IT-DE_Rev01.indb 20 27/03/15 09:58