4.1.2.1 Tips for avoiding paper jams
By selecting the specied media types, most paper jams can be avoided.
• Ensure that the adjustable guides are positioned as specied.
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the
tray.
• Do not remove papers from the tray while your machine is printing.
• Flex, fan, and straighten papers before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended types and sizes of print media.
• Ensure that the recommended side of the print media is facing up in the trays but facing down in the multi-
purpose tray.
• If paper jams occur frequently when you print on A5/B5-sized paper: Load the paper into the tray with the
long edge facing the front of the tray. If load the paper this way, printing both sides of the paper (Duplex) is
not supported.
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