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CLX-8640 series
Samsung CLX-8640 series User Manual
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Color
Laser
MFP
CLX-8640/8650
series
CLX-8640ND,
CLX-8650ND
(V
er1.0)
SERVICE
MANUAL
Color
Laser
MFP
Contents
1.
Precautions
2.
Product
specications
and
Description
3.
Disassembly
and
Reassembly
4.
T
roubleshooting
5.
System
Diagram
6.
Reference
Information
Refer
to
the
service
manual
in
the
GSPN
(see
the
rear
cover)
for
more
information.
2
Table of Contents
Table of Contents
2
Precautions
8
Safety Warning
8
Caution for Safety
9
Electric Shock and Fire Safety Precautions
9
Toxic Material
9
Assembly and Disassembly Precautions
10
Handling Precautions
10
Disregarding this Warning May Cause Bodily Injury
11
ESD Precautions
12
Product Specifications and Description
13
Product Overview
13
Specifications
14
General
14
Print
15
Controller and Software
16
Network Interface
18
Scan
20
Copy
21
Fax
23
Paper Handling
26
Consumables
29
Maintenance Parts
30
Options
31
System Configuration
32
System Layout
35
Paper Path
36
Feeding System
37
Cassette
37
Pick-Up Unit
38
Registration Unit
39
Mpf(Multi-Purpose Feeder) Unit
40
Exit Unit
41
Duplex Unit
42
Fuser Unit
43
Image Creation
44
Printing Process Overview
44
Imaging Unit
45
Imaging Unit Overview
45
Drum Drive
46
Developer Unit
47
ITB (Intermediate Transfer Belt) Unit
49
ITB Unit Overview
49
Transfer Belt Drive
50
Transfer Belt Cleaning
51
Laser Scanning Unit (LSU)
52
LSU Overview
52
Laser Scanning Optical Path
53
Laser Synchronizing Detectors
54
Drive System
55
Drive Motors
55
Main Drive Unit (OPC, DEVE, ITB, T1 DIS_ENG)
57
Ph(Paper Handling) Drive
58
Fuser_Exit Drive
59
Cst Lift Drive
60
Toner Supply Drive
60
Waste Toner Container Drive
61
ITB Auger Drive
61
Duplex Automatic Document Feeder(DADF)
62
DADF Overview
62
Electrical Parts Location
63
DADF Drive System
65
Hardware Configuration
67
Main Controller
70
OPE Controller
74
Adf Pba
77
Tcf(Triple Cassette Feeder) PBA
81
SMPS Board
82
Fuser Drive Board (FDB)
84
HVPS Board
85
Eraser PBA
87
Fuser PBA
87
Crum Pba
88
Deve CRUM Joint PBA
88
Toner CRUM Joint PBA
88
ITB Encoder PBA
89
Toner Connector PBA
89
Connector PBA
90
Side Joint PBA
90
Finisher if PBA
91
Paper Size PBA
91
Sensor Locations
92
Disassembly and Reassembly
95
Precautions When Replacing Parts
95
Precautions When Assembling and Disassembling
95
Precautions When Handling PBA
95
Releasing Plastic Latches
96
Replacing the Maintenance Part
97
Drum Unit
97
Developer Unit
98
ITB Unit
100
Fuser Unit
101
Transfer Roller
101
Pick-Up_Reverse_Forward Roller
102
DADF Pick-Up Roller Assy
103
DADF Reverse Roller Assy
104
MP Rollers
104
Replacing the Main SVC Part
109
Left Cover
109
Rear Cover
109
Hvps
110
HVPS Board1
110
HVPS Board2
110
ITB Waste Auger Drive Unit
111
Temperature Sensor
111
Lsu
112
Main Board
113
SMPS Board
113
Main Drive Unit
114
SMPS Shield
114
CST Lift Drive Unit
115
Fuser Drive Board
115
Paper Size Sensor
116
Ph(Paper Handling) Drive Unit
116
Fuser Drive Unit
117
Toner Supply Drive Unit
118
Side Unit
119
MP Pick up Unit
120
Duplex Exit Sensor
123
Duplex Fan
124
Duplex Motor
124
Exit Unit
125
Pick up Unit
126
OPE Unit
127
DADF Hinge
128
DADF Unit
128
DADF Cover
129
DADF Board
131
DADF Stacker
131
Dadf Cover-Open
132
Dadf Guide-Pick up Assy
133
Dadf-Exit up
134
Holder-Harness
134
COVER-FAN DUCT and COVER-FAN
135
Dadf-CCDM
135
DADF Drive
136
Scan Glass
137
Scanner
137
APS Sensor
138
Filter
138
Cover-Glass Adf
139
Scan Joint Board
139
Fan
140
CCDM
141
Scanner Assy
142
SCF (Second Cassette Feeder) with Stand
143
SCF Main Board
143
SCF Lift Motor Assy
144
SCF Feed Motor Assy
145
Foot
147
TCF (Triple Cassette Feeder)
149
TCF Lift Motor Assy
149
TCF Main Board
149
TCF Feed Motor Assy
150
Foot
152
Finisher
154
HDD (Hard Disk Drive)
158
Troubleshooting
160
Control Panel
160
Introducing the Display Screen and Useful Buttons
161
Eco Button
162
Job Status Button
162
Interrupt Button
164
Understanding the Status LED
165
Updating Firmware
166
Updating from the Printer Control Panel
166
Updating from the Network
168
JAM Removal
171
Clearing Original Document Jams
171
Clearing Paper Jams
177
Service Mode (Tech Mode)
192
Entering and Exiting Service Mode
192
Service Mode Menu Tree
193
General
197
Information
197
Supply Status
197
Fault Log
198
Service Hours
198
Software Version
198
Print Reports
199
Export Reports
200
Fault Count
201
Jam Count
201
Maintenance Counts
201
Part Replacement Count
202
Finisher Handling Count
203
Diagnostics
204
Engine Diagnostics
204
Fax Diagnostics
210
Scanner Diagnostics
212
Shading Test
212
Adjustment
214
Dadf Adjustment
219
ACS (Auto Color Sensing)
221
Auto Color Registration
222
Image Management
222
Print Test Patterns
226
Hard Disk Maintenance
227
Main Memory Clear
227
Port
227
Service Functions
227
Toner Save
227
Capture Log
228
Debug Log
228
System Recovery
229
TR Control Mode
232
User Data Management
233
4.6. Error Code and Troubleshooting
234
Error Code and Troubleshooting
234
Ax-XXXX Type Error Code
243
List of Error Codes
234
Error Code
243
Error Message
243
Motor Failure: #A1-1211. Turn off then On. Call for Service if the Problem Persists
243
Motor Failure: #A1-1212. Turn off then On. Call for Service if the Problem Persists
243
Motor Failure: #A1-1213. Turn off then On. Call for Service if the Problem Persists
243
Motor Failure: #A1-1311. Turn off then On. Call for Service if the Problem Persists
245
Motor Failure: #A1-1312. Turn off then On. Call for Service if the Problem Persists
245
Motor Failure: #A1-1313. Turn off then On. Call for Service if the Problem Persists
245
Motor Failure: #A1-1611. Turn off then On. Call for Service if the Problem Persists
247
Motor Failure: #A1-1612. Turn off then On. Call for Service if the Problem Persists
247
Motor Failure: #A1-1613. Turn off then On. Call for Service if the Problem Persists
247
Motor Failure: #A1-2211. Turn off then On. Call for Service if the Problem Persists
249
Motor Failure: #A1-2212. Turn off then On. Call for Service if the Problem Persists
249
Motor Failure: #A1-2213. Turn off then On. Call for Service if the Problem Persists
249
Motor Failure: #A1-2311. Turn off then On. Call for Service if the Problem Persists
251
Motor Failure: #A1-2312. Turn off then On. Call for Service if the Problem Persists
251
Motor Failure: #A1-2313. Turn off then On. Call for Service if the Problem Persists
251
Motor Failure: #A1-2411. Turn off then On. Call for Service if the Problem Persists
253
Motor Failure: #A1-2412. Turn off then On. Call for Service if the Problem Persists
253
Motor Failure: #A1-2413. Turn off then On. Call for Service if the Problem Persists
253
Error Message
255
Motor Failure: #A1-2513. Turn off then On. Call for Service if the Problem Persists
255
Motor Failure: #A1-4310. Turn off then On. Call for Service if the Problem Persists
257
Motor Failure: #A1-5211. Turn off then On. Call for Service if the Problem Persists
259
Motor Failure: #A1-5212. Turn off then On. Call for Service if the Problem Persists
259
Motor Failure: #A1-5213. Turn off then On. Call for Service if the Problem Persists
259
Motor Failure: #A1-5311. Turn off then On. Call for Service if the Problem Persists
261
Motor Failure: #A1-5312. Turn off then On. Call for Service if the Problem Persists
261
Motor Failure: #A1-5313. Turn off then On. Call for Service if the Problem Persists
261
Motor Failure: #A1-5411. Turn off then On. Call for Service if the Problem Persists
263
Motor Failure: #A1-5412. Turn off then On. Call for Service if the Problem Persists
263
Motor Failure: #A1-5413. Turn off then On. Call for Service if the Problem Persists
263
Motor Failure: #A1-5511. Turn off then On. Call for Service if the Problem Persists
265
Motor Failure: #A1-5512. Turn off then On. Call for Service if the Problem Persists
265
Motor Failure: #A1-5513. Turn off then On. Call for Service if the Problem Persists
265
ID Control Has Failed. Check the CTD Sensor(A3-2110)
267
The CTD Sensor Is Dirty. Please Clean It with Soft Cloth or Paper(A3-2113)
267
ID Control Has Failed. Check the CTD Sensor(A3-2210)
267
Sensor Failure: #A3-3111. Turn off then On. Call for Service if the Problem Persists
268
Sensor Failure: #A3-3112. Turn off then On. Call for Service if the Problem Persists
268
Sensor Failure: #A3-3113. Turn off then On. Call for Service if the Problem Persists
268
Sensor Failure: #A3-3114. Turn off then On. Call for Service if the Problem Persists
268
Sensor Failure: #A3-3210. Turn off then On. Call for Service if the Problem Persists
270
Sensor Failure: #A3-3211. Turn off then On. Call for Service if the Problem Persists
270
Sensor Failure: #A3-3212. Turn off then On. Call for Service if the Problem Persists
270
Motor Failure: #A1-2511. Turn off then On. Call for Service if the Problem Persists
255
Motor Failure: #A1-2512. Turn off then On. Call for Service if the Problem Persists
255
Error Message
270
Sensor Failure: #A3-3310. Turn off then On. Call for Service if the Problem Persists
271
The ACR Sensor Is Dirty. Please Clean It with Soft Cloth or Paper(A3-4114)
273
Error Code A3–4114
273
Lamp Failure: #A4-1117. Open the Door, then Close It. Call for Service if the Problem Persists
274
Lamp Failure: #A4-1118. Open the Door, then Close It. Call for Service if the Problem Persists
274
CX-XXXX Type Error Code
275
Prepare New Yellow Toner Cartridge
275
Replace with New Yellow Toner Cartridge
275
Install Yellow Toner Cartridge
276
Yellow Toner Cartridge Is Not Compatible. Check Users Guide
277
New Yellow Toner Cartridge Is Not Compatible. Check Users Guide
277
Toner Cartridge Failure: #C1-2711. Call for Service
278
Toner Cartridge Failure: #C1-2712. Call for Service
278
Prepare New Magenta Toner Cartridge
279
Replace with New Magenta Toner Cartridge
279
Install Magenta Toner Cartridge
280
Magenta Toner Cartridge Is Not Compatible. Check Users Guide
281
New Magenta Toner Cartridge Is Not Compatible. Check Users Guide
281
Toner Cartridge Failure: #C1-3711. Call for Service
282
Toner Cartridge Failure: #C1-3712. Call for Service
282
Prepare New Cyan Toner Cartridge
283
Install Cyan Toner Cartridge
284
Cyan Toner Cartridge Is Not Compatible. Check Users Guide
285
New Cyan Toner Cartridge Is Not Compatible. Check Users Guide
285
Toner Cartridge Failure: #C1-4711. Call for Service
286
Toner Cartridge Failure: #C1-4712. Call for Service
286
Prepare New Black Toner Cartridge
287
Error Message
287
Replace with New Black Toner Cartridge
287
Black Toner Cartridge Is Not Compatible. Check Users Guide
289
New Black Toner Cartridge Is Not Compatible. Check Users Guide
289
Toner Cartridge Failure: #C1-5711. Call for Service
290
Toner Cartridge Failure: #C1-5712. Call for Service
290
Prepare New Yellow Imaging Unit
291
Replace with New Yellow Imaging Unit
291
Install Yellow Imaging Unit
292
Yellow Imaging Unit Failure: #C3-2414. Install Yellow Imaging Unit Again
292
Yellow Imaging Unit Is Not Compatible. Check Users Guide
292
Imaging Unit Failure: #C3-2711. Call for Service
292
Imaging Unit Failure: #C3-2712. Call for Service
292
Prepare New Magenta Imaging Unit
293
Replace with New Magenta Imaging Unit
293
Install Magenta Imaging Unit
294
Magenta Imaging Unit Failure #C3-3414. Install Magenta Imaging Unit Again
294
Magenta Imaging Unit Is Not Compatible. Check Users Guide
294
Imaging Unit Failure: #C3-3711. Call for Service
294
Imaging Unit Failure: #C3-3712. Call for Service
294
Prepare New Cyan Imaging Unit
295
Replace with New Cyan Imaging Unit
295
Install Cyan Imaging Unit
296
Cyan Imaging Unit Is Not Compatible. Check Users Guide
296
Imaging Unit Failure: #C3-4711. Call for Service
296
Imaging Unit Failure: #C3-4712. Call for Service
296
Prepare New Black Imaging Unit
297
Replace with New Black Imaging Unit
297
Install Black Imaging Unit
298
Black Imaging Unit Is Not Compatible. Check Users Guide
298
Imaging Unit Failure: #C3-5711. Call for Service
298
Imaging Unit Failure: #C3-5712. Call for Service
298
Prepare New Transfer Belt Unit
299
Replace New Transfer Belt Unit
299
Prepare New Fuser Unit
300
Replace with New Fuser Unit
300
Fuser Unit Is Not Installed. Install It
300
Waste Toner Container Is Almost Full. Order New One
301
Error Message
301
Waste Toner Container Is Full. Replace It
301
Install Waste Toner Container
301
Prepare New Yellow Developer Unit
302
Replace with New Yellow Developer Unit. Call for Service
302
Yellow Developer Failure: #C8-2210. Turn off then on
302
Yellow Developer Failure: #C8-2310. Install Yellow Developer Unit Again
302
Yellow Developer Failure: #C8-2313. Turn off then On. Please Call for Service if the Problem Persists
302
Yellow Developer Unit Is Not Installed. Install It
303
Prepare New Magenta Developer Unit
304
Replace with New Magenta Developer Unit. Call for Service
304
Magenta Developer Failure: #C8-3210. Turn off then on
304
Magenta Developer Failure: #C8-3310. Install Magenta Developer Unit Again
304
Magenta Developer Failure: #C8-3313. Turn off then On. Please Call for Service if the Problem Persists
304
Magenta Developer Unit Is Not Installed. Install It
305
Cyan Developer Failure: #C8-4210. Turn off then on
306
Cyan Developer Failure: #C8-4310. Install Cyan Developer Unit Again
306
Cyan Developer Failure: #C8-4313. Turn off then On. Please Call for Service if the Problem Persists
306
Prepare New Cyan Developer Unit
306
Replace with New Cyan Developer Unit. Call for Service
306
Cyan Developer Unit Is Not Installed. Install It
307
Prepare New Black Developer Unit
308
Replace with New Black Developer Unit. Call for Service
308
Black Developer Failure: #C8-5210. Turn off then on
308
Black Developer Failure: #C8-5310. Install Black Developer Unit Again
308
Black Developer Failure: #C8-5313. Turn off then On. Please Call for Service if the Problem Persists
308
C8–5210, C8–5310, C8–5313
308
Error Code C8–5110, C8–5125
308
Black Developer Unit Is Not Installed. Install It
309
Replace with New Tray1 Pickup Roller
310
Replace with New Tray2 Pickup Roller
310
Replace with New Tray3 Pickup Roller
310
Replace with New Tray4 Pickup Roller
310
Replace with New MP Pickup Roller
312
Replace with New Transfer Roller
315
TR Failure: #C9-2220. Install Transfer Roller Again
316
Error Code
316
Error Message
316
H1-XXXX Type (Optional Cassette) Error Code
317
Paper Jam in Tray 2
317
Input System Failure: #H1-1230. Check Tray 2 Connection
322
Tray Failure: #H1-1236. Check Tray Connection
322
Tray Failure: #H1-1237. Check Tray Connection
322
Input System Failure #H1-1253 : Pull Tray 2 out and Insert It
323
Paper Jam in Tray 3
324
Paper Jam in Tray 3
326
Input System Failure: #H1-1353. Pull Tray 3 out and Insert It
328
Paper Jam in Tray 4
329
Paper Jam in Tray 4
331
Input System Failure: #H1-1453. Pull Tray 4 out and Insert It
333
H2-XXXX Type (Finisher) Error Code
334
Finisher Failure #H2-5001. Turn off then On, after Checking Finisher
336
Finisher Failure #H2-5002. Turn off then On, after Checking Finisher
336
Finisher Failure #H2-5003. Turn off then On, after Checking Finisher
338
Finisher Failure #H2-5004. Turn off then On, after Checking Finisher
338
Finisher Failure #H2-5005. Turn off then On, after Checking Finisher
340
Finisher Failure #H2-5006. Turn off then On, after Checking Finisher
340
Finisher Failure #H2-5007. Turn off then On, after Checking Finisher
342
Finisher Failure #H2-5008. Turn off then On, after Checking Finisher
342
Finisher Failure #H2-5009. Turn off then On, after Checking Finisher
344
Finisher Failure #H2-5010. Turn off then On, after Checking Finisher
344
Finisher Failure #H2-5011. Turn off then On, after Checking Finisher
344
Finisher Failure #H2-5012. Turn off then On, after Checking Finisher
346
Finisher Failure #H2-5013. Turn off then On, after Checking Finisher
346
Finisher Failure #H2-5014. Turn off then On, after Checking Finisher
347
Finisher Failure #H2-5015. Turn off then On, after Checking Finisher
347
Paper Jam in Front of Finisher: #H2-5032
349
Paper Jam Inside of Finisher: #H2-5033
351
Paper Jam Inside of Finisher: #H2-5034
351
Paper Jam Inside of Finisher: #H2-5036
351
Finisher Door Is Open. Close It
354
H2-5A21
356
Finisher Top Door Is Open. Close It (Display Animation)
356
H2-5A31
357
H2-5A32
357
H2-5A34
357
H2-5A35
357
The Paper in Finisher Bin2 Is Nearly Full. Remove Printed Paper
357
The Paper in Finisher Stacker Is Full. Remove Printed Paper
357
The Paper in Finisher Stacker Is Nearly Full. Remove Printed Paper
357
H2-5A62
359
Staple Cartridge Is Low. Replace It
359
H2-5A63
359
Staple Cartridge Is Empty or Not Installed. Replace It
359
H2-5A90
360
MX-XXXX Type Error Code
361
Paper Jam in Tray 1
361
Paper Jam in MP Tray
363
Paper Jam at the Top of Duplex Path
365
Paper Jam at the Top of Duplex Path
367
Paper Jam at the Inside of Duplex Path
369
Paper Jam at the Inside of Duplex Path
370
Paper Jam in Exit Area
374
Paper Jam in Exit Area
375
Too Much Paper in Output bin Tray. Remove Printed Paper
377
HDD System Failure #S1-2411: Turn off then on
378
Sx-XXXX Type Error Code
378
HDD System Failure #S1-2443 : Call for Service
379
HDD System Failure #S1-2444 : Call for Service
379
HDD System Failure #S1-2445 : Call for Service
379
System Failure: #S1-2433 . Call for Service
379
Error Message
379
HDD System Failure #S1-2446 : Call for Service
379
HDD System Failure #S1-2447 : Call for Service
379
HDD System Failure #S1-2448 : Call for Service
379
HDD System Failure #S1-2449 : Call for Service
379
MSOK System Failure: #S1-2511. Turn off then on
381
MSOK Failure: #S1-2521. Call for Service
381
Engine System Failure: #S2-1211. Turn off then on
382
S2-331C
383
Front Door Is Open. Close It
384
Right Door Is Open. Close It
384
Failed to Adjust the Color Registration
385
Failed to Adjust the OPC Feed Forward Control
385
Scanner Locked or Another Problem Occurred
386
Error Code S3–3211
388
Scan System Failure #S3-3211: Turn off then on
388
Error Code S5–3111
389
UI System Failure #S5-3111:Turn off then on
389
Network Cable Is Disconnected. Check It
390
This IP Address Conflicts with that of Other System. Check It
391
Authentication Failed. Please Contact the System Administrator
392
U1-XXXX Type (Fuser) Error Code
398
U2-XXXX Type (LSU) Error Code
408
U3-XXXX Type(DADF) Error Code
410
Image Quality Problems and Solutions
421
Other Errors
430
System Diagram
431
Reference Information
433
Tools for Troubleshooting
433
Glossary
435
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Samsung CLX-8640 series Specifications
General
Brand
Samsung
Model
CLX-8640 series
Category
All in One Printer
Language
English
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