Samsung CLX-8640 series - Capture Log; Debug Log

4.Troubleshooting
4.5.6.5.DebugLog
•ServiceFunctions>DebugLog
Thisfunctionsetsthesystemlogmessagelevel.Userscanselectthreeoptions.
-Off:Thisoptiondisablestheloggingoption.
-JobStatus:Thisoptiononlyenablestheloggingoptionofusercreatedjobs.
-Details:Thisoptionenablesalltheloggingoptionsoftherunningtasksofthesystem.Notethatthisoptionmight
createatrade-offofperformanceincertainsystemoperation.Usethisoptionwhenthesystembehavesabnormally,
andengineersneedtoinvestigateproblems.
4.5.6.6.CaptureLog
•ServiceFunctions>CaptureLog
ThisfunctioncopiesallthesavedloginthesystemtoaUBSmemoryasaziple.Notethatthesizeofsystemlogcould
reachupto1GB.Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothepluggedmemory.
1)ConnectUSBmemorytodevice.
2)Enterservicemodebypressing1+2+3buttons.Enter1934andOK.
3)Goto"ServiceFunctions>DebugLog"andchangedebugloglevelto“DETAILS”.
4)Goto"ServiceFunctions>CaptureLog"andpressCaptureLogbutton.
5)Onceitiscompleted,themessagewillbedisplayed.Thenrestorethedebugloglevelto”JOBSTA TUS”.
NOTE
Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothepluggedmemory.
6)CheckistheLogleiscreatedintheUSBmemory.
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