4.Troubleshooting
►ErrorCode
M2–2114
►Errormessage
Paperjamatthetopofduplexpath
►Symptom
Paperisnotpassedtheduplexjamsensorandjamhasoccurred.
►Troubleshootingmethod
•JamOccurrenceLocation
1)Checkifthereisanysubstanceonduplexpath.Removeit.
2)Cleanthesurfaceoftheduplexroller-2.Ifitisbrokenordeformed,replaceit(JC66–03494A).
3)EnterSVCmode.Executeduplexmotor2test.(Diagnostics>EngineDiagnostics>EngineTestRoutines>
DUPLEX2–MOTORIN/OUT)
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