Samsung CLX-8640 series - Motor Failure: #A1-1311. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-1312. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-1313. Turn off then On. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A1–1311
A1–1312
A1–1313
►Errormessage
MotorFailure:#A1-1311.Turnoffthenon.Callforserviceiftheproblempersists.
MotorFailure:#A1-1312.Turnoffthenon.Callforserviceiftheproblempersists.
MotorFailure:#A1-1313.Turnoffthenon.Callforserviceiftheproblempersists.
►Symptom
Pick-upmotoroperationisabnormal.
►Troubleshootingmethod
•A1–1311:Pick-upmotorisstoppedbutmachinerecognizesitasoperational.
•A1–1312:Pick-upmotorisnotoperatedforprint-job.
•A1–1313:Pick-upmotorisoperatingbutmachinerecognizesstatusas"Stopped".
1)Turnthemachineoff.Removethecassette.Checkifthereareanyforeignsubstancesorpaperaroundcassettes.
2)Checkifthefuserunitisdamaged.Ifyes,replacethefuserunit.
3)Removetherearcoverafterremoving7screws.
4)CheckifthePick-upmotorconnectorsareconnectedcorrectly.
5)IftheconnectionisOK,turnthemachineon.EnterSVCmode.Selectpickupmotortest.
(Diagnostics>EngineDiagnostics>EngineT estRoutines>100–0340)
Checkthemotoroperation.
a)Ifthemotorisnotoperational,
Copyright©1995-2013SAMSUNG.Allrightsreserved.4-86