Samsung CLX-8640 series - Motor Failure: #A1-5311. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-5312. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-5313. Turn off then On. Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
A1–5311
A1–5312
A1–5313
►Errormessage
MotorFailure:#A1-5311.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-5312.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-5313.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
Magentatonerisnotsuppliednormally.
►Troubleshootingmethod
•A1–5311:Magentatonersupplymotorisnotoperationalbuttonerissupplied.
•A1–5312:Magentatonersupplymotordoesnotoperate.
•A1–5313:Magentatonersupplyisstoppedduringoperation.
1)Openthefrontcover.Ifthemagentatonerpipeisblocked,openit.
2)Turnthemachineoffthenon.Iftheerrorpersists,checkthefollowingsteps.
3)EnterSVCmode.Selectthemagentatonersupplymotortest.
(Diagnostics>EngineDiagnostics>EngineTestRoutines)
•111-0010:TonerDispenseMotorMagenta
4)Ifthemotorisnotoperational,
a)Removetherearcoverafterremoving7screws.
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