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Samsung CLX-8640 series - Motor Failure: #A1-2211. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2212. Turn off then On. Call for Service if the Problem Persists; Motor Failure: #A1-2213. Turn off then On. Call for Service if the Problem Persists

Samsung CLX-8640 series
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4.Troubleshooting
ErrorCode
A1–2211
A1–2212
A1–2213
Errormessage
MotorFailure:#A1-2211.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2212.Turnoffthenon.Callforserviceiftheproblempersists
MotorFailure:#A1-2213.Turnoffthenon.Callforserviceiftheproblempersists
Symptom
YellowOPCmotoroperationisabnormal.
Troubleshootingmethod
A1–2211:YellowOPCmotorisstoppedbutmachinerecognizesitasoperational.
A1–2212:YellowOPCmotorisnotoperatedforprint-job.
A1–2213:Y ellowOPCmotorisoperatingbutmachinerecognizesstatusas"Stopped".
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Openthefrontcover.Checkifthereareanyforeignsubstancesorpaperaroundyellowdrumdriveunit.
3)Turnthemachineon.Iftheerrorpersists,turnthemachineoffagain.
4)Removetherearcoverafterremoving7screws.
5)CheckiftheyellowOPCmotorconnectorisconnectedcorrectly.
6)IftheconnectionisOK,turnthemachineon.EnterSVCmode.SelectyellowOPCmotortest.
(Diagnostics>EngineDiagnostics>EngineT estRoutines>100–0041)
Checkthemotoroperation.
a)Ifthemotorisnotoperational,
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