Samsung CLX-8640 series - Paper Jam in Tray 3

4.Troubleshooting
►ErrorCode
H1-1311
►Errormessage
PaperjaminTray3.
►Symptom
Paperjamhasoccurredaroundthepickuprollerofthetray3.
►Troubleshootingmethod
1)Removethetray3.Removethejammedpaper.Andinstallthetray3.
2)Iftheproblempersists,checkthefollowings.
3)Checkiftheproperpaperisloadedinthetray.Ifnot,replacethepaper.
4)Checkifthepickup/reverse/forwardrollerarecontaminatedorwornout.Replacetheserollers(JC93–00616A).
5)Checktheliftingsensorandliftingmotoroperations.
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