Samsung CLX-8640 series - Paper Jam at the Inside of Duplex Path

4.Troubleshooting
►ErrorCode
M2–2215
►Errormessage
Paperjamattheinsideofduplexpath
►Symptom
Paperisnotreachedtheduplexreadysensorandjamhasoccurred.
►Troubleshootingmethod
•JamOccurrenceLocation
1)Checkifthereisanysubstanceonduplexpath.Removeit.
2)Cleanthesurfaceoftheduplexroller-2.Ifitisbrokenordeformed,replaceit(JC66–03494A).
3)EnterSVCmode.Executeduplexmotor2test.(Diagnostics>EngineDiagnostics>EngineTestRoutines>
DUPLEX2–MOTORIN/OUT)
•Ifthemotoroperationisabnormal,checkthemotorconnection.IftheconnectionisOK,replacethe
motor(JC93–00301A)fromtheduplexunit.
4)Checkiftheduplexreadysensoractuatorisassembledcorrectly.Ifthespringisdefective,replaceit(6107–003137).
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