In the tray 1
1. Open the side cover.
2. Open the guide in the direction shown.
4.1.2.3 Jam messages and clearing instructions
When a paper jam occurs, the warming message appears on the display screen. Refer to the table below to
locate and clear the paper jam.
Message Location of jam
Paper Jam in tray 1
Paper Jam in tray2
Paper Jam in tray 2(HCF)
Paper Jam in tray3
Paper Jam in MP tray
In the paper feed area (tray 1, optional tray, or
multi-purpose tray)
Paper Jam in exit area In the paper inside the machine
Paper Jam inside of machine In the fuser area
Paper Jam at the bottom of duplex path
Paper Jam at the top of duplex path
Paper Jam inside of duplex path
In the duplex unit
Paper jam in front of nisher Paper jammed in the stacker.
Paper jam inside nisher
Paper jam at exit of nisher Paper jammed in the stacker exit part.
Paper jam inside nisher’s duplex Paper jammed in the stacker.
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