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Troubleshooting
● Code :53-007 ● Error message : Paper jam inside mailbox
● Symptom : Paper is jamming inside mailbox.
● Possible Cause:
Connection error between Finisher and Mailbox, Mailbox Feed motor defect, Gate Motor defect,
Finisher Main Board defect
● Troubleshooting method :
1. If the connection between Finisher and machine
is correct and finisher works properly, follow the
next step.
2. Check the connection between finisher and
mailbox.
3. Check if the Mailbox Feed Motor is connected
and operated properly.
4. Check if the Gate motor of the Mailbox Bin is
connected and operated properly.
Check if the Gate home sensor is connected and
operated properly.
5. Check if the Mailbox Gate is operated properly.
6. If the problem persists, replace the mailbox main
board.
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