4.Troubleshooting
■ByUSB
ToupgradebyUSB,followthesesteps:
1)Visitwww.samsung.com/bluraysupport
2)DownloadthelatestUSBsoftwareupgradeziparchivetoyourcomputer.
3)Unziptheziparchivetoyourcomputer.Y oushouldhaveasinglefolderwiththesamenameastheziple.
4)CopythefoldertoaUSBashdrive.
5)Makesurethedisctrayisempty,andtheninserttheUSBashdriveintotheUSBportoftheproduct.
6)Intheproduct’smenu,gotoSettings>Support>SoftwareUpgrade.
7)SelectByUSB.
NOTE
ThedisctraymustbeemptywhenyouupgradethesoftwareusingtheUSBHostjack.
Whenthesoftwareupgradeisdone,checkthesoftwaredetailsinthesoftwareUpgrademenu.
Donotturnofftheproductduringthesoftwareupgrade.Itmaycausetheproducttomalfunction.
SoftwareupgradesusingtheUSBHostjackmustbeperformedwithaUSBmemoryashstickonly.
■ByDisc
ToupgradebyDisc,followthesesteps:
1)Visitwww.samsung.com/bluraysupport.
2)Downloadthelatestdiscsoftwareupgradeziparchivetoyourcomputer.
3)Unziptheziparchivetoyourcomputer.Y oushouldhaveasinglefolderwiththesamenameastheziple.
4)Writethefolderontoadisc.WerecommendaCD-RorDVD-R.
5)Finalizethediscbeforeyouremoveitfromyourcomputer.
6)Insertthediscintoproduct.
7)Intheproduct’smenu,gotoSettings>Support>Softwareupgrade.
8)SelectByDisc.
NOTE
Whenthesystemupgradeisdone,checkthesoftwaredetailsinthesoftwareUpgrademenu.
DonotturnofftheproductduringtheSoftwareUpgrade.Itmaycausetheproductmalfunction.
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