Samsung MultiXpress K7 Series - Page 378

4.Troubleshooting
►ErrorCode
M2–1121/M2–1124/M2–1125
►Errormessage
Paperjamintray1
Paperjaminsideofmachine.
►Symptom
Paperjamhasoccurredinsidethemachine.
►Troubleshootingmethod
NOTE
Toseethetroubleshootingvideoforthiserror,clickthroughtothelinkbelow.
•M2–1121:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1121.html
•M2–1124:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1124.html
•M2–1125:http://tsp.samsung.com/tsp_le/spds/samsungprinter/K7/Webview/EN_K7_M2-1125.html
•M2–1121:Thepaperisdetectedbyfeed1sensor.
•M2–1124:Theleadingedgeofthepaperhasnotreachedthefeed1sensorwithinthespeciedtime.
•M2-1125:Thepaperhasnotleftfromthefeed1sensorwithinthespeciedtime.
1)Openthesidecover.Removethejammedpaper.
2)Ifjammedpaperoccurscontinually,checkthefollowing.
a)EnterSVCmode.Executethefeed1sensortest.
b)Checkconnectionbetweenthefeed1sensorandmainboard.
c)IftheconnectionisOK,replacethefeed1sensor.
d)Ifthefeed1sensorisnormal,checkthefeedmotor.
e)Executefeedmotortest.
f)Checkifthefeedmotorcableisconnectedcorrectly.
g)IftheconnectionisOK,replacethefeed/MPdriveunit.
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