Sound issue
Video is available but there is no sound.
Go to Sound and change Sound Output to Internal.
If a source device is used
Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)
If the product has a headphone port, make sure nothing is connected to it.
There is static coming from the speakers.
Low signal level can cause corrupted sound.
Remote control issue
The remote control does not work.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.