Why don't pan, tilt, zoom, and focus work on my Samsung Security Camera?
If the pan, tilt, zoom, and/or focus functions do not work on your Samsung Security Camera, check if the power cable is securely connected to the camera and the monitor, and ensure the video cable is properly connected. Also, check if Pan Limit and/or Tilt Limit are set; if so, remove the limits.
Why doesn't the sequence configuration work on my Samsung SPU-3750T?
If the sequence configuration of your Samsung Security Camera does not work, check if Preset or another operation mode has been set. Also, check the Auto Refresh settings.
Why does my Samsung Security Camera turn on or move by itself?
If your Samsung Security Camera suddenly turns on or moves to a preset position by itself, check the Auto Run settings. Auto Run puts a camera through a predefined action sequence if the user does not use the Controller to operate the camera for a certain period of time. Also, check the Auto Refresh settings. Auto Refresh optimizes the camera's circuitry and components according to a predefined schedule.
Why isn’t auto tracking working on my Samsung Security Camera?
If auto tracking isn't working on your Samsung Security Camera even when the subject is moving, check if the subject is in an area set for Area Masking. Also, verify the Auto Release settings. If sensitivity is too low, adjust it to a higher setting. Finally, ensure the subject isn't too small; adjust the picture angle to increase the subject size.
Why is auto tracking malfunctioning on my Samsung SPU-3750T?
If Auto Tracking suddenly functions incorrectly on your Samsung Security Camera, check for environmental factors like trees, grass, flags, or reflective surfaces being moved by wind or water. If present, set Area Masking for those areas. The camera's sensitivity may also be too high; adjust it to a lower setting. Additionally, check if it is raining or snowing, as this can interfere with Auto Tracking.
General| Effective Pixels | 768(H) x 494(V) |
|---|---|
| Lens | 3.6x V/F (f=3.8 ~ 10mm) |
| Power Consumption | Max. 12W |
| Power Supply | DC 12V ±10% |
| Image Sensor | 1/3" CCD |
| Back Light Compensation | Yes |
| Digital Noise Reduction | Yes |
| Privacy Masking | Off / On |
| White Balance | Auto / Manual |
| Operating Temperature | -10°C ~ +50°C (+14°F ~ +122°F) |
| Type | Dome Camera |
| Sensor | 1/3" Interline Transfer CCD |
| Signal to Noise Ratio | 50dB |
| Video Output | 1.0 Vp-p Composite (75Ω/BNC) |
Important cautions to prevent electric shock and fire risks during operation and installation.
Information regarding the equipment's compliance with FCC rules for digital devices.
Warning against unauthorized modifications that could void user authority.
High-performance zoom lens with auto-focus and digital zoom capabilities.
Supports RS-422/485 and coaxial communication methods for versatile control.
Includes Auto Tracking, Preset saving, Image Holding, PTZ Trace, Swing, Group Search, and Tour Search.
Automatically adjusts Pan/Tilt speed based on zoom ratio for precise control.
Provides high-quality images day or night using ICR and Sens-Up technology.
IP66-rated housing protects against harsh outdoor conditions and extreme temperatures.
Allows saving and recalling up to 255 preset monitoring locations.
Backs up camera sequence information and presets for data recovery.
Enables selective masking of private areas on the screen for privacy.
How to configure Auto Track using pre-defined camera positions.
Specifies the initial preset for Auto Track activation.
Defines a second starting point for Auto Track sequences.
Configures parameters like object size, sensitivity, and zoom for tracking.
Procedures for initiating Auto Track using saved preset configurations.
Utilizes group sequences to manage multiple Auto Track presets.
Enables tracking by manually selecting an object on the screen.
Important safety advice regarding installation, environment, and handling of the product.
Lists actions that should not be performed to ensure safety and product integrity.
Guidance on environmentally responsible disposal of the electrical equipment.
Advises against operating in extreme temperatures and high humidity to prevent damage.
Warns against dropping or subjecting the camera to physical shock or vibration.
Recommends avoiding direct sunlight and flickering lights to prevent image issues.
Lists specific locations and conditions to avoid for optimal camera performance and longevity.
Emphasizes careful handling of the camera lens to maintain image quality.
Lists components with limited lifespans and their approximate replacement intervals.
Lists the main parts included with the camera, such as body and power adapter.
Details optional accessories and various mounting brackets available for installation.
Identifies and describes components visible on the front of the camera.
Identifies and describes components located on the back of the camera.
Identifies and describes components found on the bottom of the camera.
Directs users to specific pages for DIP switch configuration details.
Details the components and connections on the camera's wiring interface board.
Illustrates the connection diagram for the camera with a Samsung Techwin Stand Alone DVR.
Shows the connection diagram for the camera with a Samsung Techwin SCC-3100A controller.
Guide to setting up communication protocols and camera IDs using DIP switches.
Detailed configuration for Communication Protocol and Camera ID DIP switches.
Settings for transferring presets and sequence information for camera replacement.
A comprehensive chart mapping DIP switch settings to camera IDs.
Illustrates various connection diagrams for DVRs and controllers.
Recommendations for installing cameras using different types of mounting brackets.
Important notes and step-by-step examples for on-wall mount installations.
Instructions for assembling the camera base, bracket, and attaching the camera.
Steps for securing the safety cable and explanation of interface symbols.
Guide to accessing and navigating the On-Screen Display menu for camera settings.
Instructions for panning, tilting, zooming, and accessing menus using the controller.
Explains joystick commands for OSD navigation and camera operation.
Details on adjusting focus modes, digital zoom, and zoom tracking.
How to adjust white balance for accurate color representation under different lighting.
Settings for brightness, iris, shutter speed, and Sens-Up for optimal exposure.
Adjustments for backlight compensation including Off, WDR, HLC, and BLC.
Controls for Automatic Gain Control and Super Noise Reduction for low-light performance.
Switching between color/B&W modes and customizing light sensitivity.
Settings for Sync, Stabilizer, Image Adjustment, and Freeze functions.
Configures camera behavior upon power restoration and motion detection dwell time.
Methods for memorizing, saving, and editing specific camera positions and settings.
Functions for recalling, deleting, and checking saved preset locations.
Commands the camera to move between two selected locations for monitoring.
Recalls a group of multiple preset locations consecutively for automated surveillance.
Recalls groups of preset locations consecutively for automated monitoring sequences.
Records and replays manual Pan, Tilt, Zoom, and Focus movements.
Executes a designated sequence operation automatically when no user input is detected.
Limits the camera's movement range in Pan and Tilt directions.
Defines specific areas for OSD text display when the camera passes through them.
Excludes specific areas from monitoring to protect privacy.
Automatically adjusts Pan/Tilt speed based on current zoom ratio.
Image flipping and freezing functions for specific monitoring scenarios.
Configures automatic object tracking parameters like camera height, object size, and sensitivity.
Defines durations for tracking and actions when an object is lost.
Advanced Auto Track settings including zone designation and indicator options.
Designates specific areas as zones for Auto Track operation with Mask or Alarm modes.
Enables manual object selection and tracking using the joystick.
Controls the display of Camera ID, Name, Preset Number, Sequence Status, and Language.
Settings for enabling alarms, selecting input methods (NO/NC), and assigning alarm logic.
Sets up alarm output methods, duration, and controls peripheral devices via Aux output.
Options for restarting the camera or resetting it to factory default settings.
Manages fan alerts, displays camera status, version information, and fan life.
Solutions for controller malfunctions, no picture, color, and flickering problems.
Addresses issues with focus, zoom, picture clarity, and digital noise.
Troubleshooting for camera moving on its own, not starting, or showing a black screen.
Solutions for Auto Tracking failures, coaxial communication errors, and startup issues.
Advice for power cord inspection, fan life messages, heater warnings, and system resets.
Details on camera model, imaging device, TV standard, pixels, and resolution.
Comparison of SPU-3750T/3700 models, operating conditions, and power requirements.
Specifications for protocols, alarm functions, PTZ control, and certifications.
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