• Internal temperature exceeds a temperature of 60°C.
• Main cooling fan fails
• Fan slows to a state where the fan can no longer adequately cool the 
system
To silence the alarm, push the Alarm Mute button located on the back of 
G-RAID Shuttle as shown above.
In addition to the audible alarm, the LED located on the front G-RAID 
Shuttle will illuminate red.
If there is an issue with a G-RAID drive module, the LED on the module 
will glow red indicating a drive or RAID issue. Please launch the G-RAID 
Software Utility to determine if any user action is required or contact our 
support team for further troubleshooting.
If you hear an audible alarm and see the red warning LED on G-RAID 
Shuttle front, stop using the enclosure and contact SanDisk Professional 
support.
DAISY CHAINING, USB-C
™
 MODE, AND USB POWER DELIVERY
G-RAID Shuttles have dual Thunderbolt 3 ports, one for connecting to your 
computer and the other for daisy chaining up to 5 additional devices – 
keeping you connected to multiple drives, 4K displays, and more, through 
a single connection to your computer. To daisy chain multiple Thunderbolt 
devices to your G-RAID Shuttle, follow these steps:
1. Use a Thunderbolt 3 cable to connect one of the Thunderbolt ports 
on the back of your computer to the Thunderbolt port (marked with a 
computer icon) on your G-RAID Shuttle.
2. Use another Thunderbolt 3 cable to connect the second Thunderbolt 
port on G-RAID Shuttle with one of the Thunderbolt ports on a second 
device.
3. Use additional Thunderbolt 3 cables to link subsequent storage 
enclosures or Thunderbolt 3-enabled devices into the daisy chain via 
available Thunderbolt ports.
USB-C
™
 Mode
G-RAID Shuttle ports also support high speed transfers over USB-C
™ 
(10Gbps).
USB Power Delivery
With support for up to 85 watts of USB Power Delivery through the USB-
C
™
 port, G-RAID Shuttle devices can charge your compatible MacBook or 
MacBook Pro without having to take a separate MacBook charger out of 
your bag.
G-RAID Shuttle Hardware
G-RAID Shuttle 4/8/SSD
User Manual
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