Please go to https://www.westerndigital.com/support and select 
“support” for more information on making a warranty claim (SanDisk 
Professional Support Page).
If it is determined that your product may be defective, you will receive 
an RMA and product return instructions. You are responsible for any 
expenses associated with a claim under SanDisk Professional’s Limited 
Warranty.
You must send your product in a secure, prepaid package, to the address 
provided with your RMA number. Proof of purchase is required for all 
warranty claims.
LIMITED WARRANTY - AUSTRALIA
Warranty Information
SanDisk Professional warrants to the end user, that this product, excluding 
content and or software supplied with or on the product, will be free from 
material defects in manufacture, will conform to SanDisk Professional’s 
published product specifications and be fit for normal use for a period of 
5 years from the date of purchase, provided that the product is legally 
placed on the market.
When making a claim under this Limited Warranty, SanDisk Professional 
may at its option repair this product or provide you with an equivalent 
product; and if unable to repair or replace the product, will refund the 
purchase price. The full terms of SanDisk Professional’s warranty and 
warranty period are available at: www.sandisk.com/wug.
Warrantor Details
Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, 
U.S.A.
Tel: 1 (800) 275-4932 (US local toll free) or 1 (310) 449-4599 (US)
How to make a warranty claim:
Before you return the product you must first obtain a Return Material 
Authorization (RMA) number. Please either:
1. Contact SanDisk Professional at 1 800 262 504 (M-F | 9 am 
– 6 pm New South Wales Time) or email SanDisk Professional 
(support@sandiskprofessional.com) and provide proof of purchase 
(showing date and place of purchase and name of the reseller) and 
product name, type and number; or
2.
Contact the dealer from whom you originally purchased the product.
Please go to www.sandiskprofessional.com/support for more information 
on making a warranty claim (SanDisk Professional Support Page).
If it is determined that your product may be defective, you will receive an 
RMA number and product return instructions. You are responsible for any 
expenses associated with a claim under SanDisk Professional’s Limited 
Warranty. You must send your product in a secure, prepaid package, 
Important Information
G-RAID Shuttle 4/8/SSD
User Manual
23