6.  Care and Maintenance
Service
To ensure the continued accuracy of your balance, we recommend 
scheduling regular servicing at least once a year.  
Sartorius Service offers different service contracts with maintenance 
intervals that are tailored to your needs.  
A calibration certificate should always be issued as part of every 
maintenance session. Safety inspections of the AC adaptor and 
its connections must be performed at appropriate intervals by a 
qualified electrician (e.g. every 2 years).
Repairs
Repair work must only be carried out by trained 
service technicians. The device must be unplugged 
during repair work. Unplug from the mains power. 
In addition, the measurement accuracy of your 
balance may be affected and serious risks to the user 
may occur. Contact Sartorius Service or a Sartorius 
dealer for proper repairs.
Cleaning the Balance
Cleaning the Control Panel
Switch the display to standby mode to avoid modifying the settings 
for operation during cleaning.
t Touch the Menu key to switch to the application 
selection.
t If you then touch j, the display goes off.
t To switch the display back on again:  
Touch 
j
 at the bottom left of the display.
Cleaning the Balance Housing
Contaminated equipment: 
Health risk posed by product contamination due 
to product deposits and collection of residue with 
microbial contamination.
Health risk posed by biological or microbiological 
substances. Observe cleaning specifications. 
Examine the cleaning results closely.
Disconnect from the power supply: 
Disconnect the AC adaptor from the power supply. 
If necessary, disconnect the data cable connected to 
the balance.
Never open the balance or the AC adaptor. The parts 
contained in these cannot be cleaned, repaired or 
replaced by the operator.
 −  Make sure that no liquid or dust gets into the balance or the 
AC adaptor.
 −  Never use cleaning agents that contain solvents or abrasive 
ingredients, which can ultimately damage the equipment.
Do not clean the following parts with acetone or 
aggressive cleaning agents: 
Control panel, mains plug, data interface, labels, 
verified seal and all other plastic parts.
Detaching the Draft Shield / Weighing 
Pan
t Follow the instructions in Chapter 
„Detaching the Draft Shield / 
Weighing Pan“ auf Seite 7.
t Follow the instructions in Chapter 
„Packing the Balance“ auf Seite 7.
If required, remove the rear wall for 
cleaning.
t Press the locking mechanism above 
the rear wall upwards and remove 
the rear wall.
t Clean the housing / the panels and then dry the balance with 
a soft cloth.
t After cleaning put together the components in reverse order: 
 − Reinsert the rear wall. Ensure that this engages in the locking 
mechanism above the rear wall.
 − Observe the notes in the Chapter “Getting Started – 
Installing the Balance” 4.
7.  Disposal
The packaging is made from environmentally- 
friendly materials that can be used as secondary 
raw materials. Packaging that is no longer 
needed can be disposed of in Germany free of 
charge via the VfW dual system (contract number 
D-59101-2009-1129).  
Otherwise, you dispose of the material at the local waste 
management facility according to the applicable regulations. 
The device, including accessories and batteries, must not be disposed 
of in general household waste and must be recycled similar to 
electrical and electronic devices. For disposal or recycling, please 
contact our service staff on-site. In addition, the partners listed on 
the following website can be used for disposals within the EU:
1.  Select http://www.sartorius.com.
2.  Click “Service”.
3.  Select “Information on Disposal”.
4.  Addresses for local Sartorius disposal contacts can be found in 
the PDF files given on this webpage.
Sartorius will not take back equipment contaminated 
with hazardous materials (ABC contamination) – 
either for repair or disposal.
Service address for disposal:
Please refer to our website (www.sartorius.com) or contact the 
Sartorius Service Center for more detailed information regarding 
repair service addresses or the disposal of your device.
8  Installation and Operating Instructions Manual Secura
®
, Quintix
®