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shawn50Sep 3, 2025
How to fix incorrect label sensor selection on my SATO Label Maker?
- KKimberly CordovaSep 4, 2025
If you selected an incorrect label sensor on your SATO Label Maker, set the sensor correctly by printer setting tool.
How to fix incorrect label sensor selection on my SATO Label Maker?
If you selected an incorrect label sensor on your SATO Label Maker, set the sensor correctly by printer setting tool.
What to do if my SATO Label Maker displays an incorrect program error?
If the SATO Label Maker has an incorrect program error, it means that the download did not complete successfully. Download again.
What to do if my SATO Label Maker displays buffer near full?
If your SATO Label Maker shows a 'Buffer near full' message, it means the free space for receive buffer is low. Pause the data transmission on the host side and wait to have enough buffer space.
What to do if my SATO Printer shows 'Paper end' error?
If your SATO Printer displays a 'Paper end' error, it means the printer is out of paper. To resolve this, set the paper properly.
What to do if my SATO Label Maker has a cutter error?
If the SATO Label Maker cutter is not working, connect the cutter unit. If the cut operation was not performed successfully, set and feed the paper again.
What to do if my SATO Label Maker displays ribbon near end?
If your SATO Label Maker displays a 'Ribbon near end' message, it means the remaining amount of ribbon is little, replace the ribbon.
What to do if my SATO Label Maker shows a download error?
If your SATO Label Maker shows a download error, it means that you downloaded wrong data. Please, download again.
What to do if my SATO Label Maker displays a buffer over error?
If your SATO Label Maker shows a 'Buffer over' error, it means the amount of data received exceeds the limit of the receive buffer, or the protocol is wrong. Correct the software on the host side or set the correct protocol to resolve this.
How to fix dim print images on my SATO Label Maker?
If the SATO Label Maker displays dim print images, adjust the darkness level setting to increase the print head darkness.
What to do if my SATO Label Maker displays a ribbon end error?
If your SATO Label Maker displays a 'Ribbon end' error, it means the ribbon is either out or ripped, or it's not set properly. To fix this, ensure you set the ribbon correctly.
General| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Resolution | 203 dpi |
| Max Print Width | 104 mm |
| Memory | 8MB Flash ROM, 16MB SDRAM |
| Print Speed | 4 ips |
| Media Sensor | Reflective and Transmissive |
| Interface | USB, RS232C |
| Optional Interfaces | Ethernet |
| Media Type | Roll, Fanfold |
| Media Width | 22 mm to 118 mm |
| Media Thickness | 0.06 mm - 0.2 mm |
| Ribbon Width | 40 mm to 110 mm |
| Power Supply | AC 100-240V, 50/60 Hz |
Explains pictographic symbols used in the manual and on the printer for safety.
Guidelines for choosing an appropriate and safe location for the printer.
Instructions and considerations for connecting the printer to a power source.
Lists the key features and capabilities of the CG4 Series printer.
Instructions for unpacking the printer and identifying included accessories.
Identifies and labels the main components of the printer's front and back views.
Guidance on selecting an appropriate location and choosing the correct media for the printer.
Step-by-step guides for loading roll media and carbon ribbon into the printer.
Guides on connecting power cables and various interface types for the printer.
Details the buttons and LED indicators on the printer's front panel.
Explains the different operational modes of the printer and how to access them.
Instructions for User and Factory Test Print modes for diagnostics.
Covers Operation Setting, Download, Default, and HEX Dump modes.
Lists various printer settings and their default values or ranges.
Interprets printer error signals (LEDs, buzzer) to diagnose problems.
Provides common printer problems and their potential solutions.
Guides on troubleshooting interface issues and using test prints for diagnostics.
Detailed instructions for cleaning the print head, platen, rollers, and using cleaning kits/sheets.
Information on how to easily replace the print head and platen roller.
How to optimize print quality via darkness and speed settings.
Lists physical, power, environmental, and print specifications for the CG4 Series.
Specifications for optional cutter, dispenser, and linerless kits.
Details the different interface types available for the CG4 Series printers.
Specifications and communication settings for the RS232C serial interface.
Specifications and pin assignments for the IEEE 1284 parallel interface.
Specifications and pin assignments for USB and LAN interfaces.
Details on optional cutter, dispenser, and their installation/usage.
Covers sensor positions, operation modes, reference points, and offset adjustments.
Describes printer behavior when paper or ribbon runs out.
Lists contact information for SATO worldwide operations.
