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SATO S86 ex - Service Manual

SATO S86 ex
124 pages
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Service Manual
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Table of Contents

Questions and Answers

  • W
    William MartinezAug 7, 2025
    How to troubleshoot no power on my SATO S86 ex Printer?
    • D
      Donald BerryAug 7, 2025
      If your SATO Printer has no power, first ensure the power cord is correctly connected. Also, check that the KB cable is properly connected and verify the DC power voltage is correct. If the LCD backlight is off, refer to section 4.2 for checking the Direct Current Power Voltage. If these steps don't resolve the issue, consider replacing the power supply unit, the operator panel KB PCB, or the main (CONT) PCB.
  • R
    Rachel DanielsAug 21, 2025
    What to do if my SATO S86 ex Printer cannot feed media?
    • A
      allenmooreAug 21, 2025
      If your SATO Printer cannot feed media, ensure the media is loaded correctly and that the correct sensor type is selected. Also, verify that the platen roller is clean. If the issue persists, consider replacing the platen roller, the timing belt, or the motor. You might also need to adjust the timing belt tension or replace the main (CONT) PCB.

Summary

Introduction

Safety Precautions

Important safety warnings and cautions for operating and repairing the printer.

Operation and Configuration

Operating Modes

Explains various printer operating modes and their access methods.

Troubleshooting

Troubleshooting Flowchart

Guides users through diagnosing and resolving printer issues.

Power Problem

Specific flowchart for addressing power-related printer problems.

Feed Problem

Specific flowchart for diagnosing and fixing media feeding issues.

Print Problem

Specific flowchart for troubleshooting print quality and start-up issues.

Media Problem

Specific flowchart for issues related to media handling and movement.

Checking and Performing Printer Adjustments

Checking Power Voltage

Replacement

Replacing the Print Head

Detailed steps for removing and installing a new print head.

Replacing Rollers

Replacing Sensors

Replacing PCBs

Replacing Power Supply and Fan

Replacing Timing Belts

Detailed steps for replacing timing belts in the gearbox, motors, and unwind mechanism.

Replacing Ribbon Components

Installation of Options

Installation of RFID Kit

Step-by-step guide for installing the optional RFID kit.

Appendix

Firmware Download Failure Countermeasures

Procedures to recover from firmware download failures.

SATO S86 ex Specifications

General IconGeneral
Print TechnologyThermal Transfer / Direct Thermal
Media Width25.4 mm - 108 mm
Media Thickness0.06 mm - 0.25 mm
ConnectivityUSB, Serial, Ethernet
Media TypeLabels, Tags, Continuous, Die-cut
InterfacesUSB, Ethernet
Memory32 MB SDRAM
Communication InterfaceUSB, RS-232, Ethernet
Label Width Range25.4 mm - 108 mm
Label Thickness Range0.06 mm - 0.25 mm
Power Supply100-240 VAC, 50/60 Hz
Operating Temperature5°C - 40°C
Storage Temperature-20°C - 60°C
Ribbon Length300 m

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