7
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requiresshroudremoval)
Magnet should be in place on pulley.
Check Speed Sensor
(requiresshroudremoval)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Fan will not turn on or will
not turn off
Check data cable integrity All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplugunitfromelectricaloutletfor5minutes.Removemate-
rial from fan. If necessary, detach the Console to help with
removal.ReplacetheConsoleifunabletoremoveblockage.
Unit rocks/does not sit
level
Checkleveleradjustment Adjustlevelersuntilmachineislevel.
Check surface under unit Adjustment may not be able to compensate for extremely un-
evensurfaces.Movemachinetolevelarea.
Foot pedals loose/unit
difculttooperate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.
Drivetrainclick/tick
noise once per full crank
revolution
Check crank/pulley
assembly
Disconnect left and right foot assemblies and rotate crank. If
sound persists, replace crank/pulley assembly. If sound does
not come from rotating crank, check foot assemblies and up-
per/lower handlebars.
Check foot assemblies,
leg assemblies, handlebar
assemblies
Manuallymovefoot,leg,andhandlebarassembliestoisolate
sound. Replace part making sound.
Squeakingnoise
that appears a few
minutes into a workout
and normally will get
progressivelyworseas
the workout continues
Bolt that connects the
swing arms to the axle
running through the
console mast
Loosenpivotrodboltslightlyuntilnoisegoesaway.White
lithiumgreasecanalsobeappliedforatemporaryx.Contact
Customer Care for assistance.
Rollersqueakingonrail Apply silicone lubricant to a dry cloth and wipe the rails to
eliminate roller noise.
Incline assembly sticks/
difculttoadjust
Check position of incline
assembly
Adjustlevelerstoraisethefrontofrailassemblyuntilthere
is 0.6cm - 1.25cm (1/4” - 1/2”) space between the top of the
incline assembly and the main unit shroud.