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Seagate Manager User Guide for Use With Your FreeAgent Drive 41
Managing Security Seagate and Maxtor Seagate Secure
TM
Storage Devices
The Unlock screen appears.
Step 3: Enter your password and click Unlock.
Tips for unlocking your Seagate Secure drive
Make sure the caps lock key is off when you are typing your password (unless your password
is in all capital letters). If you have more than one Seagate Secure drive connected at the same
time, make sure you have selected the drive that you are trying to unlock (the large light on the
drive will blink when it is selected). If you do not successfully enter your password after three
attempts, you will need to disconnect and reconnect your Seagate Secure drive to try again. If
you password contains the letter “O” or the number “0”, make sure you are typing the correct
one.
Unlocked Your Seagate Secure Drive But Can’t Find It?
If you use the KeyErase feature on your Seagate Secure drive, you must initialize, partition and
format it before you can use it. After you have created your new password and unlocked your
drive, you can use the Windows Disk Management utility to complete these necessary steps.
After completing these steps, your Seagate Secure drive appears in the list of drives in the My
Computer window of Windows XP or the Computer window of Windows Vista.
Can’t Remember Your Seagate Secure Password?
There is no way to recover your password, if you lose it.
You can ask for your password hint to help you remember your password, as long as you
originally created a password hint.
If you still can't remember your password, the only way to regain access to your Seagate
Secure drive is to KeyErase it. This will erase ALL of your files and allow you to reset your
password.
Once you KeyErase your Seagate Secure drive, there is no way to recover your files (even by
using a data recovery service). Only do this as a last resort!
Changing the Password for Your Seagate Secure Drive
Step 1: Click Security from the command panel.
The Security screen appears.
Step 2: Click Change Password.
The Change Password screen appears.
Step 3: Type your current password.
Step 4: Type a new password, then re-type that new password.
Step 5: Click Set.
A “Change Password successful!” message appears.
Step 6: Click OK.

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