Doc No. 006-0211-00 Rev AK Page 24 of 33
- Check Setting of High amp (25mA normally for
SPS-1500 and 22-26mA normally for SPS-1501)
Verify Downhole readings (Phase to Phase, Phase-
Ground (Reverse Polarity Megger))
Replace the SPS-1500/SPS-1501
Analyzing –
(SPS is
adjusting
output voltage
to analyze
gauge signal)
Normal Operation message
unless message is continuous
or repeating over 5 minutes.
If message is continuous or repeats over 5 minutes:
o Check all wire connections
o Check Phase to Phase and Phase-Ground
connection (Reverse Polarity Megger) (Applies to
SPS-1500 only)
o Check Signal fuse
o Adjust Set voltage (Approx. 60+/- for 1500 and
Approx. 40+/- for the SPS-1501). This can be
done using “DataWorks” software.
No Tool – (No
Tool indicates
there is no
gauge current)
Blown SPS Fuse
Blown Surge Protector
Fuse/MOV
Bad SPS to Gauge Signal wire
connection
No-Tool Current setting
incorrect in SPS
Read the DC current drawn by the gauge with an
ammeter in series and DC mode. DC current is
normally 15-30mA.
Check all fuses and surface connections.
If connections and equipment okay error may
indicate possible downhole connection is open.
Using “DataWorks”, verify “No Tool Amp” value is set
to 5.3mA (default value).
Line Noisy –
(SPS is unable
to measure
current
modulation
from gauge)
Motor WYE phase imbalance
voltage is high
Check all fuses and surface connections.
If connections and equipment okay error may
indicate possible downhole problem.
Check line voltage at wye point on surge protector for
motor noise injection.
No Signal –
(SPS
measures
gauge current
but no
modulation
current)
Possible SPS/gauge firmware
corruption
Possible SPS/gauge
component failure
No-Tool Current setting
incorrect in SPS
Use DC Ammeter to measure DC current from SPS
to gauge. Gauge current is normally modulated from
approximately 15mA to 25mA. If not modulated,
check SPS and connections.
Normal Operation, no errors
SPS is communicating with the gauge
Table 2: Surface Interface Troubleshooting
Note: Many communication problems with the Surface Interface can be solved with
proper grounding techniques. A good ground must be established from the
production tubing at wellhead back to the ground point at the surface package for
proper operation.