Display Cause Remedy
water suP-
PlY error.
There is not enough
water in the brewing
unit.
Make sure the water tank is
rmly tted.
Clean the water tank and
especially its water discharge
on the oor.
Fill the water tank halfway
with cold drinking water and if
necessary, remove the water
lter and replace it.
‘Bleed’ the water lter by lling
it with water and replacing it in
the tank.
If problem persists, also clean
the brewing unit (►"8.3
Cleaning the brewing unit").
grinder
Blocked.
Please
contact
service.
The grinder is
blocked.
Set the grinder regulator on
the coarsest neness (►"7.1
Setting the grinding neness")
and prepare another coffee
speciality.
If this solves the problem, set
the desired neness again for
the next beverage.
If problem persists, contact
customer service.
9.1 Display device information
For questions to customer service in case of a fault, you can display various
device information on the display.
This is how to display device information:
1. Press the menu button and use the arrow keys to select the menu
option
information
2. If you want to have the number of beverages prepared with the device
displayed, select the
quantitY info
menu option.
 The display shows the number of coffee specialities prepared
since the commissioning of the device.
3. If you want to have information about the device type displayed, select
the
device info
menu option.
 The display shows the serial number of the device, the device
version and the software version.
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