ShoreTel 265 - OPTIONS; Changing Call Handling Mode and Forwarding

25
OPTIONS
Changing Call Handling Mode and Forwarding
NOTE Use Personal Call Manager or Web Access to configure the modes with
different call forwarding destinations and personal greetings.
You can set one of five distinct call handling modes for your extension,
including four “Do Not Disturb” options to forward incoming calls or send
them to voice mail. You can record personal greetings, which are linked to the
active call handling mode.
By default, your phone is set to Standard mode, which allows you to answer
all incoming calls. Other mode options include In a Meeting, Out of Office,
Extended Absence, and Custom.
You can use the Options button to select the desired mode by doing the
following:
Step 1 Press the Options button , followed by your password
and then .
Step 2 Verify that the 1. Call Hndlg is highlighted and then press
the Edit soft key.
Step 3 Scroll to the desired setting and press the OK soft key.
Options
Options
153
Edit Done
2. Auto Off-Hook
Options
3. Change Ring
4. Program Buttons
-- Agent State
1. Call Handling
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workgroup, so
Agent State is
unavailable.