Siemens hicom 150 e - Operating the Hicom Attendant P

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Operating the Hicom Attendant P

This section of the manual covers the operation of the Hicom Attendant P attendant

console program. It introduces the user interface and describes all the major switch-

ing functions.

Main Page

Default Chapter3
- Table of Contents3
Introduction7
- Hicom Attendant P7
- Overview of Features8
- About this Manual9
- Requirements9
- Symbols10
Operating the Hicom Attendant P12
Startup13
User Interface14
- Desktop14
- Attendant Monitor20
- Busy Lamp Field25
- Service Menu30
Answering Calls31
- Answering a Waiting Call (Second Call)33
- Activating/Deactivating the Call Waiting Tone34
- Picking up Calls35
- Activating/Deactivating the Ringer Signal36
- Setting the Volume37
- Actuating the Entrance Telephone Connection/Door Opener38
Terminating a Call39
Dialing40
- Dialing External Calls40
- Dialing Internal Calls41
- Dialing with the Repertory Dial Keys42
- Dialing from the Busy Lamp Field42
- Dialing with Redial44
- Dialing from the Electronic Directory45
Consultation/Transfer/Conference46
- Transferring Calls46
  - Normal Transfer46
  - Speed Transfer48
- Consultation Hold49
- Hold50
  - Placing External Calls on Hold50
  - Placing Internal Calls on Hold51
- Toggle52
- Conference53
- Park54
- Overriding Calls55
- Overriding Do Not Disturb56
- Display Suppression57
Reaching Parties more Effectively58
- Callback58
- Paging60
- Messages61
  - Sending a Message61
  - Receiving a Message62
- Releasing an External Trunk63
- Radio Paging (PSE) (Not for U.S.)64
- Paging a Party64
Forwarding Calls66
Night Answer68
- Entering a Night Destination68
- Selecting a Night Destination70
- Activating Night Answer71
- Deactivating Night Answer71
Notebook72
Call Charges (Not for U.S.)73
Programming/Changing Repdial Keys74
Electronic Directory (ETD)76
- Starting the ETD76
- Searching for a Station77
- Searching on the Basis of Other Station Data78
- Adding New Stations79
- Editing an Entry82
Keyboard Commands84
Emergency Operation86
Installing and Configuring the Hicom Attendant P87
Installing the Hardware88
- System Requirements88
- General Instructions89
- Installing the Hicom Attendant P Via the Optiset E Control/Data Adapter with an Optiset E System Telephone90
- Installing the Hicom Attendant P Via a U P0/EPCI Card with Handset Cradle and Handset91
Installing the Software96
Configuring the Hicom Attendant P102
- Entering Settings102
- Saving the Settings113
- Configuring the Electronic Directory114
  - Starting the ETD114
  - Adding New Stations115
- Backing up the ETD Database118
Error Correction in Hicom Attendant P119
Frequently Asked Questions120
- Do I Have to Configure the U P0/EPCI Card120
- Which PCI Slot Should I Use for the U P0/EPCI Card120
- Is the U P0/EPCI Card Compatible with PCI Spec 2.1120
- Which Interrupt Should I Use for the U P0/EPCI Card120
- Why Won't My Computer Work after I've Installed the U P0/EPCI Card122
Problem Correction124
- The Attendant P Does Not Start Correctly124
- The Attendant P Is no Longer Responding124
- The Message Please Wait - Trunk Error Appears in the System Bar125
- The Busy Lamp Field Is Malfunctioning125
- The Directory no Longer Contains Data125
- Troubleshooting Using the Trace Button (System Administrator Only)126
Index127

Siemens hicom 150 e - Operating the Hicom Attendant P

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