Reaching Parties More Effectively
63
Releasing an External Trunk
You want to place an urgent external call and receive a busy signal
because no external trunk is available. You can select a busy trunk
and disconnect the call on this trunk to make the trunk available for
your call.
Releasing a Busy Trunk
You wish to dial an external station number but already hear a busy
signal before you dial.
The call display is replaced by the dialog box for releasing a trunk.
Using the , and buttons, you can select and release
an external trunk from a menu.
Click the Back button in the box for releasing a trunk to return to the
call display.
Click the release trunk icon in the toolbar.
Now enter the station number and press Enter to confirm your en-
try. The station is dialed via the released trunk.
If your system is not configured for releasing an external
trunk, the release trunk button will not appear in the toolbar.
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