Siemens SINUMERIK ONE NCU 1740 - Diagnostics; Error Messages

Diagnostics
9
9.1 Error messages
These error messages are shown on the 7-segment display (Page 37) as continuously running
text ("ticker").
Note
When submitting a query to SIEMENS Technical Support: In addition to the message shown on
the 7-segment display, additional information regarding the status LEDs and the operating state
(continuous operation, switch-on phase, restart, etc) can provide important information on
resolving your problem.
7-segment display Meaning Troubleshooting
C "Crash" or kernel panic: The Linux sys‐
tem no longer responds
1. Restart the NCU.
2. Execute the "DIDAC" diagnostics option.
This function saves all the diagnostic data to a ZIP 󹪝le.
3. Contact SIEMENS Technical Support and transfer the zip‐
ped diagnostics data.
Copy FAIL Firmware installation failed.
F "Failure"
F. The point is continuously lit and no
longer 󹪞ashes: NCK crash
Lxx=yyy Internal error when starting NCK, "xx"
is the line number in the mcsys‐
tem.ini, "yyy" is a unique error code
for the code position.
Merr "System Restore Error": A System Re‐
store Point installation failed.
• Check the log 󹪝le under "/var/log/initncu.log".
• Contact SIEMENS Technical Support.
NO ARC The CNC software package is missing
or cannot be found on the SD card.
Boot the NCU using the SINUMERIK service system, and check
the partition using the "Check storage integrity" diagnostics
option.
• Replace the SD card if it is shown to be defective.
• Contact SIEMENS Technical Support if the SD card is not
defective.
NO SD The operating system cannot detect
an SD card.
• Insert the SD card.
• Check that the SD card is correctly inserted.
• Check whether the SD card is defective.
NO SSD The internal storage medium was not
detected.
Contact SIEMENS Technical Support.
PART FAIL Error when repartitioning Boot the NCU using the SINUMERIK service system, and check
the partition using the "Check storage integrity" diagnostics
option.
NCU 1740
Equipment Manual, 10/2021, A5E51087503B AA 89