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FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
For Tips & Tricks, software updates and more, visit Sizzix.com.
• What types of materials does the eclips Machine cut?
The eclips is designed to cut a wide range of materials – from paper, vinyl, construction paper, cardstock (light, medium and
heavy), adhesive cardstock (light, medium and heavy), vellum and light chipboard.
• What is the cutting range of the eclips?
The eclips
cuts thousands of shapes ranging in sizes from approximately .01" (.025cm) to 24" (61.0cm). The Cutting Mats allow
you to cut paper sizes up to 12" x 12" (30.5cm x 30.5cm) or 12" x 24" (30.5cm x 61.0cm).
• How long does an eclips Cutting Blade last?
Each Cutting
Blade typically lasts for 2,500 inches (6,350cm) worth of cuts, depending on the types of materials cut.
• Do I need a surge protector for my eclips?
A surge
protector is recommended to protect your investment.
• How do I get power to the eclips?
Please
make sure that all connections are secure and that Machine is connected to a functioning power outlet.
• How do I insert and remove the Cutting Mat?
Open Machine
cover and extend tray. (The Cutting Mat can also be loaded with Machine cover closed.) Align top edge of
Cutting Mat
against rollers and push Load button on front right side of Machine. The Machine’s roller will start to rotate.
To remove
Cutting Mat, push Load button again. You can also load/unload by pressing Load/Unload button on Handheld
Remote Control
Keypad.
• How can more intricate cuts be easily removed from the Cutting Mat?
The set
of useful tools in the Tool Kit (sold separately) helps enhance shapes and ensures easy removal from Cutting Mat.
• Why can’t I change the quantity when I’ve selected FILL?
When
using FILL, you cannot change the quantity because the eclips will automatically calculate the quantity of shapes based on
size of material entered and size of shape.
• Why doesn’t shape I’ve selected have a Pieces or Embellishments option?
Not all designs have Pieces or Embellishment options.
• How do I try a new search?
If a
search has been unsuccessful, press to begin a new one.
• If I erase a shape from FAVORITES, will it be deleted from the cartridge?
If you
erase a shape from the FAVORITES folder, it will only be removed from this folder. To find this item again, look in its
original location
in the respective artwork folder.
• Where are Add to Favs stored?
Your
selected favorites are stored in the cartridge that was used when Add to Favs was pressed. This helps save numerous
favorites on
many different cartridges. To see our wide selection of cartridges, visit Sizzix.com.
• Why did shape size change after I input my material size?
If the
shape size is larger than material size, the machine will reset shape size to largest possible on the given material size.
You can
either reduce shape size or enlarge material size.
• I have several designs in my Queue. How will I know if they will all fit on my material size?
If th
e designs in your Queue are too large to fit on material, the Machine will prompt you to use more than one sheet to continue.
• How do I get back to the place I last cut?
If your
Cutting Mat has been unloaded, then reload your Cutting Mat and press Last Point. If you have moved your Cutting Blade
away from the place you last cut, simply press Last Point.
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