12 Troubleshooting
SMA Solar Technology AG
Operating Manual STPx0-3SE-40-BE-en-10 109
Event number Message, cause and corrective measures
10286
Wi-Fi connection lost
The inverter has lost Wi-Fi connection to the selected network.
Corrective measures:
• Ensure that the Wi-Fi router or Wi-Fi access point is still active.
• Ensure that the Wi-Fi router or Wi-Fi access point is in range and is
signalizing correct operation.
• If this message is displayed often, improve the Wi-Fi connection by using
a Wi-Fi repeater.
10339
Webconnect enabled
The Webconnect function has been enabled.
10340
Webconnect disabled
The Webconnect function has been disabled.
10341
Webconnect error: no connection
It is likely that there is an error in the network settings.
Corrective measures:
• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
10343
Webconnect error: Default gateway not configured
It is likely that there is an error in the network settings.
Corrective measures:
• Check the network components (e.g. DLAN, Wi-Fi access point).
• Ensure that the following ports are not blocked:
– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)
To Next Page
Loading...
