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Troubleshooting 7.0
7.4 Troubleshooting Guide
PROBLEM CAUSES SOLUTIONS
Controller won't allow
entry to SMART and/or no
antenna icon on display
System requires installation of
SLW Weather Sensor
Install optional SLW Weather Sensor
SLW Weather Sensor not
initialized to controller
Initialize SLW Weather Sensor according to instructions in SMART
section
Missing required SMART settings Push and hold down MODE button for a scrolling message indicating
needed information. Enter needed information for time, date and ZIP
Code or Latitude.
Battery in SLW Weather Sensor
is drained
Replace battery as shown in Section 7.3
Communication cable or wireless
communication problem
Check cable and connections at controller. Use SLW battery
diagnostics to check for RF problems on wirelss SLW. See note below.
Defective SLW Weather Sensor Replace SLW Weather Sensor. If SmartLine® controller has no
communication for 5 days, it will revert to BASIC program settings
Defective SLHUB communication
hub
Replace SLHUB communication hub
Note: You can use the diagnostic panel on the SLW5, SLW10, SLW15, or SLW20 to determine the reason the controller will not let you
enter SMART. Push the diagnostic button once. Observe the blinking LED. First Blink RED—The battery/s in the SLW should be replaced.
Second or Third Blink RED—The SLW is defective and should be replaced. Fourth Blink Red—Communication problem is in the cable or
SLHUB or RF signal problem on wireless units. If all SLW diagnostic blinks are GREEN, all SLW functions and communications between the
SLW and SLHUB are working properly. Recheck data entry required into controller.
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