T
ROUBLESHOOTING
A-2
LED Indicators
LAN LED is 
Off
• Verify that the Barricade and attached device are 
powered on. 
• Be sure the cable is plugged into both the Barricade 
and the corresponding device. 
• Verify that the proper cable type is used and that its 
length does not exceed the specified limits. 
• Be sure that the network interface on the attached 
device is configured for the proper communication 
speed and duplex mode.
• Check the adapter on the attached device and cable 
connections for possible defects. Replace any 
defective adapter or cable if necessary. 
Network Connection Problems
Cannot ping the 
Barricade from 
the attached 
LAN, or the 
Barricade cannot 
ping any device 
on the attached 
LAN
• Verify that the IP addresses are properly configured. 
For most applications, you should use the Barricade’s 
DHCP function to dynamically assign IP addresses to 
hosts on the attached LAN. However, if you manually 
configure IP addresses on the LAN, verify that the 
same network address (network component of the IP 
address) and subnet mask are used for both the 
Barricade and any attached LAN devices.
• Be sure the device you want to ping (or from which 
you are pinging) has been configured for TCP/IP.
Troubleshooting Chart
Symptom Action