sol-ark 5K - Sol-Ark 5 K Error Codes

April 21, 2021 38
• Batteries were connected backwards
o Battery breaker will trip. Can cause damage!
• Why is LCD screen still on when power button is off?
o If PV or Grid power, LCD stays on but inverter and loads are off.
• The Batt % meter is not reaching 100%
o System needs to go through a small discharge/charge cycle to first calibrate battery
• Generator setup is reading 0Hz
o Select “General Standard” instead of UL1741. Then widen the voltage range to 53Hz-65Hz.
• Color Touchscreen is Frozen
o Press and hold the escape button [] for 7-10 seconds
Sol-Ark 5K Error Codes
Fault
Instruction
Common Cause/Remedy
F1
DC Inversed Failure
If you have parallel systems and turn one system off, you with get this notification. Not a fault.
F8
GFDI_Relay_Failure
Current Leakage from inverter AC output to ground, check ground and neutral are connected at the main
panel
F10
AuxPowerBoard_Failure
Contact Sol-Ark.com
F13
Grid_Mode_change
Can happen when not using batteries or if Grid Input settings are changed. This is a notification, NOT a
fault. If you change from No Batt to Battery mode, power system down completely to restart.
F15
AC_OverCurr_Failure
Usually caused by Loads being too large for the inverter. If off-grid, the battery discharge amps
programmed too low. Overloads can result in F15, F18, F20, or F26.
F16
GFCI_Failure
Ground fault. Check PV+ or PV- wiring (which must be ungrounded). Exposed PV conductors + rain can also
cause. Check that neutral line and Ground is not double bonded (which is common with portable
generators).
F17
Active_Battery_Hold
Contact Sol-Ark.com
F18
Tz_Ac_OverCurr_Fault
Overloaded the Load Output, reduce loads. Wiring Short on the AC Side can also cause this error. Overloads
can result in F15, F18, F20, or F26.
F20
Tz_Dc_OverCurr_Fault
Usually caused by DC current from battery that are too large (ex: 4 Ton AC Unit). Overloads can result in
F15, F18, F20, or F26.
F22
Tz_EmergStop_Fault
Emergency Stop was initiated, see sensor pin out table.
F23
Tz_GFCI_OC_Fault
PV Ground fault. Check PV+ or PV- wiring (which must be ungrounded or damage can occur). Typically
caused by pinched PV wire grounding the PV+ or PV-. Grounded PV wire can cause F20, F23 or F26.
F24
DC_Insulation_Fault
Exposed PV conductor combined with moisture is faulting (can cause F16, F24, F26).
F25
AC_Active_Batt_Fault
No battery connected to the Inverter and Activate Battery is enabled. Disable Activate Battery in settings
while no battery is connected.
F26
BusUnbalance_Fault
Too much load one leg (L1 or L2) Vs the other leg or DC loads on the AC output when off-grid. Grounded PV
wire can cause F20, F23 or F26.
F29
AC_AirSwitch_Fault
Usually a communication error for parallel systems, check cables and MODBUS addresses
F30
AC_MainContactor_Fault
Contact Sol-Ark.com
F31
Soft_Start_Failed
Soft Start of large motor failed
F34
AC Overload Fault
AC Overload or load shorted. Please reduce heavy loads.
F35
AC_NoUtility_Fault
Grid connection lost
F37
DCLLC_Soft_Over_Cur
Software DC overcurrent
F39
DCLLC_Over_Current
Hardware DC overcurrent
F40
Batt_Over_Current
Current discharge limit for batteries was exceeded
F41
AC_WU_OverVolt_Fault
If one system faults in parallel, this normal fault will register on the other units as they disconnect from Grid
F45
AC_UV_OverVolt_Fault
Grid under voltage causes disconnect. This will self-reset when grid stabilizes.