Go through this section if you experience difficulty in operating the
PlayStation®2 console. Should any problem persist, call the
PlayStation® service line at the number listed on your guarantee card
for assistance.
Picture
There is no picture on the TV screen.
, Check whether the =/1 (on/standby) indicator on the console front is lit in
red. If it is red, press the
=/1 (on/standby)/RESET button to turn on the
console (the
=/1 indicator will turn green).
, Switch the input mode of the TV (or VCR) as appropriate for the connector in
use on the console.
, Try using another compatible AV Cable. There may be a problem with the AV
Cable in use.
, Set “Component Video Out” to “Y Cb/Pb Cr/Pr” in the System
Configuration menu ( page 38) when connecting the console to the
component AV inputs on a TV. Use the supplied AV Cable (integrated
audio/video) to make the setting, and then connect to the TV using the
Component AV Cable (for PlayStation
®2) (sold separately).
, Check that the inserted disc can be played with the PlayStation®2 console
( page 45).
Check the following items first:
•The console is turned on.
•The AC power cord is connected properly to the electrical outlet.
•The cables are correctly and securely connected.
Check also for the TV or monitor and other connected devices.
Troubleshooting
Picture noise appears on the TV screen.
, Check that the disc is clean and does not have any scratches. If the disc is
dirty, clean it ( page 6).
, If you move the console from a cold to a warm location, allow the console to
adjust to room temperature before use.
, If moisture condensation occurs, remove the disc and do not use the console
for several hours until the condensation evaporates ( page 6
, For some output connectors on a TV, the component video output setting
needs to be set. Check that the correct settings have been made ( page 38).
, Some PlayStation® format software titles may not perform properly on the
PlayStation
®2 console. For more information, call the PlayStation® service line
at the number listed on your guarantee card for assistance.
, Some TVs may experience a bouncing effect in their pictures when using the
PlayStation
®2 console. If this happens, connect the console to another TV.
“The disc could not be read” is displayed on the screen.
, Check that the disc is placed in the console with the label side facing up
( page 15).
, Check that the disc is clean and does not have any scratches. If the disc is
dirty, clean it ( page 6).
There is no picture or picture noise appears when playing a DVD.
, When playing a DVD, connect the console to the TV directly ( page 10). If
the video signal from the console is coming through a VCR to the TV, copy
protection on some DVDs may affect picture quality.
, If the console is connected to a TV or cable* that does not support progressive
scan (480p), no image will be displayed when you set “Progressive” to “On”
in the Control Panel. Clear the “Progressive” setting ( pages 30, 40). If
picture noise appears when using a TV that supports progressive scan (480p),
also clear the “Progressive” setting.
* The Component AV Cable (for PlayStation
®2) (sold separately) is compatible
with progressive scan.
, A DVD-R or DVD-RW disc that is not finalised cannot be played on the
PlayStation
®2 console.
, Content of a video recorded on CPRM-compatible DVD-R or CPRM-
compatible DVD-RW discs cannot be played on the PlayStation
®2 console.
, See also “There is no picture on the TV screen” and “Picture noise appears
on the TV screen”
.
50
Troubleshooting
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