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Sony UP-D897 - Service Manual

Sony UP-D897
60 pages
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SONYY.
DIGITAL
GRAPHIC
PRINTER
P-D897
SERVICE
MANUAL
1st
Edition

Table of Contents

Other manuals for Sony UP-D897

Questions and Answers

  • D
    DeusAug 28, 2025
    My UD-897MD printer beeps twice when i press the copy button and does not print
    • D
      Deus RobertAug 28, 2025
      I have a sony UD-897MD

      Summary

      Manual Structure

      Purpose of this manual

      Explains the scope and content of the service manual for the UP-D897.

      Related manuals

      Lists other manuals provided with the unit for comprehensive information.

      Service Overview

      1-1. Board Location

      Identifies the physical placement of circuit boards within the unit.

      1-2. Main Parts Location

      Shows the main internal components and their positions.

      1-3. Removing;Installing the Cabinet

      Provides instructions for disassembling and reassembling the printer's outer casing.

      1-3-1. Top Cover

      Details the procedure for removing and installing the top cover.

      1-3-2. Front Panel Subassembly

      Explains how to remove and install the front panel assembly.

      1-3-3. Rear Panel

      Outlines the steps for removing and installing the rear panel.

      1-4. Replacing the Main Parts

      Guides on replacing key internal components of the printer.

      1-4-1. Switching Regulator;DC Fan

      Step-by-step guide for replacing the switching regulator and DC fan.

      1-4-2. Mechanical Deck Assembly

      Procedure for removing and installing the mechanical deck assembly.

      1-4-3. Thermal Head

      Instructions for replacing the thermal head component.

      1-4-4. Stepping Motor;DC Motor

      Details the removal and installation of stepping and DC motors.

      1-4-5. Cam Shaft Assembly

      Steps for removing and installing the cam shaft assembly.

      1-4-6. Pinch Arm Assembly

      Procedure for replacing the pinch arm assembly.

      1-4-7. Platen Roller

      Instructions for replacing the platen roller.

      1-4-8. Timing Belt

      Guide for removing and installing the timing belt.

      1-5. Procedure Required for Replacement

      Table detailing required processes for specific part replacements.

      1-6. Unleaded Solder

      Information and precautions regarding the use of unleaded solder.

      Electrical Alignment

      2-1. Procedure before and after Adjustment

      Outlines procedures for user setting record printing and factory reset.

      2-1-1. Procedure of Printing the User Setting Record (Before Adjustment)

      Steps to print the unit's current user settings before adjustments.

      2-1-2. User Setting Check Procedure (After Adjustment)

      Procedure to verify and adjust settings after performing maintenance.

      2-1-3. Factory Setting

      Instructions to reset the unit to its original factory default settings.

      2-2. Calibration and Electrical Conductivity Check

      Guide for calibrating brightness/contrast and checking button conductivity.

      2-3. Head Voltage Adjustment

      Procedure for adjusting head voltage after component replacement.

      2-4. Initialization of Print Count History

      Steps to reset the printer's internal print count history.

      2-5. Firmware Version Upgrade

      Instructions for upgrading the printer's firmware.

      Circuit Description

      3-1. System Control Block

      Overview of the system's central control architecture and components.

      3-1-1. Outline

      Describes the main functions and blocks of the system control.

      3-1-2. Block Diagram of Electrical Block

      Provides a high-level block diagram of the electrical system.

      3-2. Head;Mechanical Control Block

      Details the control mechanisms for the printer's mechanical parts and head.

      3-2-1. Outline

      General description of the head/mechanical control block.

      3-2-2. Platen Motor Control

      Explains how the platen motor is controlled for rotation and speed.

      3-2-3. Thermal Head UP;DOWN Control

      Describes the control of the thermal head's vertical movement.

      3-2-4. Monitoring of Door Sensor

      How the door position sensor is monitored.

      3-2-5. Monitoring of Paper Sensor

      Explains the paper detection mechanism.

      3-2-6. Monitoring of Head Temperature Sensor

      Details the head temperature monitoring system.

      3-2-7. Control of Head Fan Motor (for Head Cooling)

      Information on the head fan motor operation.

      3-2-8. Read of Buttons

      Explains how front panel buttons are read and processed.

      3-3. USB Interface

      Description of the unit's USB interface.

      3-4. Thermal Head Block

      Detailed breakdown of the thermal head's operation and components.

      3-4-1. Structure

      Describes the physical structure of the thermal head.

      3-4-2. Basic Operation

      Explains the fundamental operational principles of the thermal head.

      3-4-3. Temperature Correction

      Details how temperature variations affect print quality and are corrected.

      3-4-4. Correction of Resistor Count

      Explains the mechanism for correcting errors caused by resistor variations.

      Troubleshooting

      4-1. Print result is not satisfactory

      Troubleshooting flowchart for unsatisfactory print results.

      4-2. Print result density is too high or low

      Flowchart for diagnosing issues with print density.

      4-3. Trouble of determining presence or absence of paper

      Diagnostic steps for paper detection errors.

      4-4. Thermal head UP;DOWN operation trouble

      Troubleshooting guide for thermal head vertical movement issues.

      4-5. Feed operation trouble

      Flowchart for diagnosing paper feeding problems.

      4-6. Trouble of determining door open;close

      Steps to troubleshoot door open/close detection errors.

      Service Mode (Self-diagnosis Function)

      5-1. Startup Procedure

      Instructions for entering the service mode.

      5-2. Service Mode Menu

      Overview of the available diagnostic functions and menu structure.

      5-3. Test Pattern Printing

      Guide for printing various test patterns for diagnosis.

      5-4. Test Pattern Print Count

      How to set the number of test patterns to be printed.

      5-5. LCD Lighting Check

      Procedure to check the functionality of the LCD lighting.

      5-6. LED Lighting Check

      Instructions for verifying LED indicator lights.

      5-7. Front Panel Volume Calibration

      Steps for calibrating front panel volume controls.

      5-8. Log Printing

      How to print system logs and error information.

      5-9. Initialization of Setting

      Procedures for resetting various unit settings.

      5-10. Temperature Indication

      How to display the unit's current temperature.

      5-11. FEED Operation

      Description of the FEED button's function in service mode.

      5-12. Menu Lock

      How to lock and unlock the unit's settings and controls.

      Spare Parts

      6-1. Notes on Repair Parts

      Important notes and warnings regarding spare parts.

      6-2. Exploded Views

      Visual diagrams showing the assembly of major parts.

      6-3. Electrical Parts List

      Comprehensive list of electrical components used in the unit.

      6-4. Supplied Accessories

      Lists the accessories provided with the printer.

      Block Diagram

      Overall

      High-level functional block diagram of the entire system.

      Schematic Diagrams

      Index

      Table of contents for the schematic diagrams.

      Sony UP-D897 Specifications

      Printing Specifications IconPrinting Specifications
      printing methodDirect Thermal Printing
      thermal headThin film thermal 1280 dots
      resolution325 dpi
      effective print pixels4096 x 1280 (max.)
      Interface and Memory IconInterface and Memory
      interfaceUSB 2.0 High Speed Interface
      memory4096 x 1280 x 8 bit
      Performance IconPerformance
      print speedApproximately 2.0 seconds (High Speed Mode)
      gradationsTrue 256 gray balance
      Weight and Dimensions IconWeight and Dimensions
      dimensions154mm x 88mm x 240mm (WHD)
      weightApproximately 2.6kg

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