Sopho ErgoLine D340 - Handling Busy or Unanswered Lines

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Using Hold

Putting the caller on Hold and calling someone else

1 Whilst connected, press the Hold key

2 Dial the number of the other party

3 Press the Hold key again to return to the original

caller

Transferring a call

Whilst connected, press the Hold key

Dial the number of the other caller

Replace the handset or, if using the telephone

handsfree, press the Loudspeaker key

Main Page

Default Chapter3
- Table of Contents3
- Introducing the SOPHO Ergoline D3409
- How to Use the Help Key9
- SOPHO Ergoline D340 Terminal Layout10
Making Calls11
- Dialling a Number11
- Dialling Handsfree11
- Dialling a Number Offline12
- Dialling Using a Speed-Dial Key12
- Dialling Someone Using the Directory or the Extra Phonebook(S)13
- Using the Callers List14
Switching between Listen-In, Handsfree and Softspeaking15
- Switching from Softspeaking to Listen-In15
- Switching from Softspeaking to Handsfree15
- Switching from Handsfree to Listen-In15
- Switching from Handsfree to Softspeaking16
- Switching from Listen-In to Softspeaking16
- Switching from Listen-In to Handsfree16
Switching the Active Microphone off and on17
Using Hold18
- Putting the Caller on Hold and Calling Someone else18
- Transferring a Call18
- Shuttling between Two Calls19
- Connecting to a Held Call and Disconnecting a Current Call19
- Connecting to a Held Call after Being Disconnected19
- Setting up a Three Party Conference20
- Answering an Incoming Call21
- Answering a Diverted Call21
Answering and Ending a Call22
- Ending a Call22
Using the Last Number Redial23
- Calling Someone from the Redial List23
- Removing a Number from the Redial List23
- Editing a Number from the Redial List24
- Dialling a Number from the Redial List During a Call24
- Adding the Number of a Connected Party to the Redial List25
Things You Can Do if the Line Is Busy or Not Answered26
- Calling Back a Busy Number or a Not Answering Number26
- Cancelling a Callback26
Things You Can Do if the Line Is Busy27
- Intruding on a Busy Line27
- Waiting for a Busy Extension27
Answering Incoming Call Waiting28
- Switching between the Current Call and a Waiting Incoming Call28
- Putting the Current Call on Hold and Answering an Incoming Call29
- Ending the Current Call and Answering Call Waiting29
- Disconnecting a Call and Making Another Call Whilst a Caller Waits30
- Answering Incoming Call Waiting Whilst Programming the Telephone30
Answering a Waiting Message31
- Calling in a Waiting Message31
Preparing a Number During a Call32
Monitoring the Costs and Duration of Calls33
- Monitoring Cost and Call Duration33
- Monitoring Total Costs During a Certain Period33
Using the Personal Directory34
- Adding a Name to the Directory34
- Using the Directory34
- Removing a Name from the Directory35
- Modifying a Name in the Directory36
- Copying an Entry from the Extra Books to the Personal Directory37
Sending and Receiving Messages38
- Sending a Message38
- Reading a Message During a Call39
- Creating, Editing and Activating a Notice39
- Cancelling a Notice40
- Diverting Calls to a Specific Extension41
- Preparing Your Telephone for Diverting Calls42
- Diverting Calls from Another Phone to Your Phone43
Diverting Calls44
- Deactivating Diversion of Your Calls from Your Phone44
- Deactivating Diversion of Your Calls from Another Phone44
Toggling Features on and off45
Changing Specific Telephone Settings47
- Changing the Contrast of Your Display47
- Changing the Language of Your Terminal48
- Adjusting the Ringer Volume on Your Telephone49
- Adjusting the Ringer Melody on Your Telephone50
Locking the Telephone51
- Unlocking the Telephone52
- Changing Your Password to Set the Lock53
Setting the Voice Output Medium54
Using Special Mode55
- Entering Special Mode55
- Clearing All Personal Information (Keys, Directory, Messages)56
- Downloading Features to Your Telephone58
- How to Return to User Mode59
Alphanumeric Keyboard60
- Setting the Alphanumeric Keyboard Module60
- Entering Special Characters on the Alphanumeric Keyboard62
- Entering Capital Letters Using the Alphanumeric Keyboard63
Preparing a List of Free Messages64
Setting up and Using Memory Keys65
- Programming a Speed Dial Number into an Empty Memory Key65
- Programming a Function in an Empty Memory Key66
- Programming a Group Facility in an Empty Memory Key68
- Editing the Contents of a Memory Key70
- Emptying the Contents of a Memory Key71
- Using a Function Key to Activate or Deactivate a Function72
- Using a Speeddial Key During a Call72

Sopho ErgoLine D340 - Handling Busy or Unanswered Lines

Table of Contents

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