Sopho ErgoLine D340 - Page 4

Contents
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Using Hold
Putting the caller on Hold and calling someone else........................................10
Transferring a call ..........................................................................................10
Shuttling between two calls.............................................................................11
Connecting to a held call and disconnecting a current call ..............................11
Connecting to a held call after being disconnected ..........................................11
Setting up a three party conference..................................................................12
Answering and ending a call
Answering an incoming call ...........................................................................13
Answering a diverted call................................................................................13
Ending a call...................................................................................................14
Using the last number redial
Calling someone from the Redial list...............................................................15
Removing a number from the Redial list.........................................................15
Editing a number from the Redial list .............................................................16
Dialling a number from the Redial list during a call........................................16
Adding the number of a connected party to the Redial list...............................17
Things you can do if the line is busy or not answered
Calling back a busy number or a not answering number..................................18
Cancelling a Callback.....................................................................................18
Things you can do if the line is busy
Intruding on a busy line..................................................................................19
Waiting for a busy extension...........................................................................19