91369 Service Manual 5-13
Troubleshooting
System Troubleshooting
This section describes troubleshooting procedures which can be used in conjunction with, or separately from,
the diagnostics to isolate a failure.
Required Tools/Test Equipment
#1 Phillips screwdriver
Display
Garbled Display, No Display, or Touchscreen Response
1 Ensure that the external DC power supply is properly connected (power LED to the right of the power ON/
OFF switch is illuminated). If the light is OFF, troubleshoot the external power supply.
2 Cycle the power ON/OFF switch several times and verify that the graphic on the power switch illuminates.
If no light is evident, the +5
V power supply on the CPU is not present and will require troubleshooting.
01030C02 KBD did not respond to command Replace CPU PCBA.
01030C03 KBD failed selftest Replace CPU PCBA.
01030C04 KBD failed interface test Replace CPU PCBA.
01030D00 Cannot access AUDIO device registers Replace CPU PCBA.
01030D01 Could not open audio device
Reboot and retest. If problem
persists, replace CPU PCBA.
01030D02 Audio device did not respond correctly Replace CPU PCBA.
01030D03 Audio Loopback test failed Replace CPU PCBA.
01030E00 NVRAM test failed Replace CPU PCBA.
01030E01 NVRAM clock not running Replace CPU PCBA.
01030E02 NVRAM checksum error
Zero the NVRAM and reboot.
Re-program all items in the
Biomed, CSR, and Clinical
menus (Spacelabs field service
engineers only). If problem
persists, replace CPU PCBA.
01030E03 NVRAM read/write memory test failed Replace CPU PCBA.
Table 1: Diagnostic Failure Messages (continued)
Error Code Diagnostics Failure Message Suggested Action
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