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8. GENERAL NOTES ABOUT MAINTENANCE
The Diverge STR is a high-performance bicycle. All regular maintenance, troubleshooting, repair,
and parts replacement must be performed by an Authorized Specialized Retailer. For general
information regarding the maintenance of your bicycle, please refer to the Owner’s Manual. In
addition, routinely perform a mechanical safety check before each ride as described in the Owner’s
Manual.
Great care should be taken to not damage the frame material. Damage may result in a loss
of structural integrity, which may result in a catastrophic failure. This damage may or may
not be visible during inspection. Before each ride, and after any crash, you should carefully
inspect your bicycle for any gouging, scratches through the paint, chipping, bending, or
any other signs of damage. Do not ride if your bicycle shows any of these signs. After
any crash, and before you ride any further, take your bicycle to an Authorized Specialized
Retailer for a complete inspection.
While riding, listen for any creaks as a creak can be a sign of a problem with one or more
components. Periodically examine all surfaces in bright sunlight to check for any small
hairline cracks or fatigue at stress points, such as welds, seams, holes, and points of
contact with other parts. If you hear any creaks, see signs of excessive wear, discover any
cracks, no matter how small, or any damage to the bicycle, immediately stop riding the
bicycle and have it inspected by your Authorized Specialized Retailer.
Lifespan and the type and frequency of maintenance depends on many factors, such
as use, rider weight, riding conditions, and/or impacts. Components may be subject to
increased wear at different rates, depending on the component. Drivetrain and brake
components are especially subject to wear. Periodically have your Authorized Specialized
Retailer inspect your bicycle and components for wear.
Exposure to harsh elements, especially salty air (such as riding near the ocean or in the winter),
can result in galvanic corrosion of components such as the crank spindle and bolts, which
can accelerate wear and shorten the lifespan. Dirt can also accelerate wear of surfaces and
bearings. The surfaces of the bicycle should be cleaned before each ride. The bicycle should
also be maintained regularly by an Authorized Specialized Retailer, which means it should be
cleaned, lubricated, and (partially) disassembled and inspected for signs of corrosion and/
or cracks. If you notice any signs of corrosion or cracking on the frame or any component, the
affected item must be replaced.
Regularly clean and lubricate the drivetrain according to the drivetrain manufacturer’s instructions.
Do not use a high pressure water spray to wash your bicycle. Even water from a garden
hose can penetrate seals and water may seep into components, such as cranks, bearings,
or electrical components, potentially causing damage. Use a clean, damp cloth and bicycle
cleaning agents (where appropriate) for cleaning.
Do not expose the bicycle to prolonged direct sunlight or excessive heat, such as inside a
car parked in the sun or near a heat source such as a radiator.
WARNING! Failure to follow the instructions in this section may result in
damage to the components on your bicycle and will void your warranty,
but, most importantly, may result in serious personal injury or death. If your
bicycle exhibits any signs of damage, do not use it and immediately bring it to
your Authorized Specialized Retailer for inspection.
WARNING! Use a high-quality repair stand to support the bicycle during
assembly or maintenance, and a high-quality bicycle rack for transportation.
When placing the frame and/or bicycle in a repair stand, clamp the stand to
the seatpost and not the frame. Clamping the frame can cause damage to
the frame that may or may not be visible, and you may lose control and fall.
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