Troubleshooting
UR44 Operation Manual 30
Troubleshooting
[POWER] does not light.
• Is the AC adaptor connected correctly?
The UR44 is not a bus-powered type device. Refer
to the Getting Started instructions to turn on the
[P]switch.
Power indicator does not switch
from flashing to being
continuously lit.
• Is the [CC MODE] switch set properly?
Refer to the section “Rear Panel” (page 7) to confirm
the [CC MODE] switch settings.
• (Computer only) Has TOOLS for UR44
been installed properly?
Refer to the Getting Started instructions to complete
TOOLS for UR44 installation.
• Has the power of your computer or
iPad been turned on?
Refer to the Getting Started instructions to turn on
the power of a computer or iPad.
• Confirm whether or not a proper USB
cable is used.
If the USB cable is broken or damaged, replace the
USB cable with a new one. Make sure to use a USB
cable no longer than 3 meters.
No sound
• Are the volume controls of the device
set to appropriate levels?
Confirm the levels of the [OUTPUT] knob and
[PHONES] knob.
• Are the microphones and monitor
speakers connected to the device
properly?
Refer to the section “Connection Examples” (pages
24, 27) to confirm the connection.
• Is the [CC MODE] switch set properly?
Refer to the section “Rear Panel” (page 7) to confirm
the [CC MODE] switch settings.
• Are the audio driver settings on DAW
software set properly?
Refer to the section “Configuring the Audio Driver
Settings on DAW Software” (page 25) to set it.
• Is the [ASIO Driver] setting on the
Cubase series program set properly?
From the Cubase series menu, open the [Devices]
[Device Setup…] [VST Audio System], then
confirm that the [Yamaha Steinberg USB ASIO]
(Windows) or [Steinberg UR44] (Mac) is selected on
the [ASIO Driver].
• Was the power of the device turned on
before starting the DAW software?
Before starting the DAW software, connect the
device to a computer and turn on the power of the
device.
• (Computer only) Has TOOLS for UR44
been installed properly?
Refer to the Getting started instructions to complete
TOOLS for UR44 installation.
• Are any USB devices you are not using
connected to the computer?
Remove them, and then check the sound again.
• Are any other applications running at
the same time?
Quit all applications you are not using and check the
sound again.
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