E001 Ground detection sensors
Failure Code Failure Cause How to solve
Clean the sensors at the front bottom of the vacuum
E002 Main brush Clean rubbish such as hair and thread wrapped on
the brush
E003 Power off Use the adaptor to charge, after fully charged, then
use again
E004 Left & right wheel Check the left and right wheels are clear from any
dust build up
E005 Dustbin issue Check the dustbin is connected correctly to the
vacuum
26
1800 898 750
service@wkfe.com.hk
Telephone:
Email:
Failure Information which may Appear During Use
If the failure still exists after the above check, please contact the after sale service
support number.
*Ensure you have charged the vacuum for 12 hours before first use even if
the battery is not flat.
*The following steps are very important, or the remote control may fail.
You should check the code of the remote control and vacuum so that they can
function together.
1. Check that the remote control and vacuum have enough power, turn off the
vacuum, press OK on the remote control for more than 4 seconds, and then
turn on the vacuum without releasing OK. After the vacuum beeps twice,
release OK, then the code check set is finished.
2. If you fail to hear a beep during the code check, just repeat the above
process.
Other Useful Information Cont.
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