11 Ordering spare parts
We only accept warranty claims for genuine spare parts. We express clearly that the assembly and/or use of
parts other than the genuine spare parts supplied by ourselves, can negatively change the given constructional
characteristics of the GTES and safety can thereby be directly and/or indirectly affected. Stromag is not liable
for any warranty claims regarding damage caused by using spare parts and accessories that are not approved
by Stromag or by spare parts that have not been replaced properly. Please bear in mind that special manufac-
turing and delivery specifications often apply to our own as well as to foreign parts and that we always offer
spare parts according to the latest technical specifications and current legal regulations.
11.1 Data for ordering spare parts
NOTE
The GTES have two identical type plates (inner and outer). The data for determining the spare part
must be taken from the type plate.
The following data is required for ordering spare parts:
• Order number:
See section 4.3.
• Type series and design:
See section 4.3.
• Designation:
Spare part designations can be obtained from the product overview, see section 5.1. Please contact Stro-
mag Customer Care for more detailed information, see section 11.2.
• Quantity
11.2 Service address
Address for Stromag’s Customer Care department:
Stromag GmbH
Hansastraße 120
D-59425 Unna
Tel.: +49 (0) 2303 102-0
info@stromag.com
NOTE
Should you require a service engineer, please contact our Customer Care department at the address
indicated above.
40
Mounting/operating instructions Gear limit switch Type series HGE • No. 152-00000 F • 10/2017
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