Strong SRT 7030 - Troubleshooting

7.3.7.2 Load from USB Update channel List
Select Update Mode, then Update channel list. Select the le at Upgrade File you want to restore to.
Use tu for displaying the available database les (if any stored before). The.udf les are shown with
their built time, date (day, month, year) Select the le you want to load and then select Start to load the
le. When the database has been successfully loaded the receiver will reboot and switch automatically to
the rst stored channel.
Remove USB safely Use this option to safely remove your USB device from the unit. It will prevent loss
of data and prevent hardware damage to such a device. This procedure is comparable working with a
personal computer.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Please check the receiver according
to the procedures shown below. If the receiver does not work properly after checking it, please contact
your local Service line or STRONG dealer. Alternatively, you can send a support mail via our website:
www.strong.tv. NEVER open or disassemble your receiver. This may cause a dangerous situation and will
void the warranty.
Problem Possible cause What to do
The standby indicator
does not light up
The mains lead is unplugged/the
multipoint connector is switched
o.
Check the mains lead/switch the
multipoint connector on.
No picture The receiver can't receive signal. Check the antenna cable, replace the
cable, or connect the cable to the receiver
tightly.
Incorrect values of some tuner
parameters.
Set the values of tuner parameters
correctly in the Installation menu.
Wrong direction of the dish. Check signal strength and adjust your dish
correctly.
No picture or sound
on TV
The input is not selected on
your TV.
Switch to the correct TV input.
The TV is not connected to the
mains.
Bad cable connection.
Check the mains lead.
Firmly plug in the cables between the
receiver and TV.
Audio muting. Press the ! button.
TV power o. Turn the TV on.
Scrambled channel
message
The channel is scrambled. Select an alternative channel.
No response to remote
control
The receiver is o. Plug in and turn on the plug.
The handset is not aimed
correctly.
Aim the handset at the IR sensor.
The IR sensor is obstructed. Check for obstructions.
The handset batteries are
exhausted.
Replace the handset batteries.
Password forgotten The default password is 0000 Contact the local Service Hotline or send
an email to our support via www.strong.tv
28