Problem Possible cause What to do
After moving the
DVB-T2 receiver to
another room/area you
are no longer able to
receive digital reception.
The antenna signals are too weak. Press INFO on the remote
control to keep the signal bars
on screen and adjust the Indoor
antenna for maximum reception.
Alternatively, do a rescan of the
channels.
The signal strength/quality might
be less than before, if using an
indoor antenna.
When using an active antenna,
check if the antenna power
setting is On.
Try using an outdoor antenna.
The receiver switches
o or to standby
automatically.
The Auto Standby function is
enabled and has reached the
set time.
Disable Auto Standby. Refer to
the user manual of your receiver
for details.
Forgotten PIN code/
password.
The default PIN is 0000 or 1234
(refer to the user manual of your
Device).
Contact your local Service Hotline
or send an email to our Support
via www.strong.tv
Forgotten channel lock
code.
Contact your local Service Hotline
or send an email to our Support
via www.strong.tv
Playback of video (or
Timeshift) is causing
picture freeze/macro
blocks or similar
distortion, especially on
HD content.
The read/write speed of your USB
device could be too low.
Make sure to use a USB storage
device with sucient speed and
space. Pen drives (‘USB receivers')
may not support sucient speed.
The USB storage device
is not working properly.
The power consumption is too
high.
Connect an extra power supply
adapter to your USB HDD device.
The USB device is formatted
incorrectly.
Format the USB device on a PC
to FAT 32.
Recording is no longer
possible.
The selected storage medium
is full.
Delete existing recording(s).
Attach and use another storage
medium.
The receiver
automatically switches
o after a certain time.
The Auto Standby function is
enabled.
Check the Auto Standby setting
and disable if necessary.
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