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Sun Nuclear 1027 - Troubleshooting Data Download Issues; COM Port Assignment Problems

Sun Nuclear 1027
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28
2 Open ‘Device Manager’ and in ‘Device Manager’ window, expand PORTS.
(For instructions see Verify Driver Installation on page 10.)
3 In Ports list, if using recommended IOGEAR USB to Serial Adapter look for
port labeled ATEN USB to Serial Bridge (com#). Look for something similar
to USB Serial Port (com#) if using a different USB to Serial Adapter cable.
4 Verify this is correct port by disconnecting and then reconnecting USB end
of cable from computer. Port should disappear from Ports list and then
reappear. If none of ports disappear and reappear with above test, computer
does not recognize USB to Serial Adapter. Reinstall drivers provided with
adapter and then try this procedure again. See Adapter Installation on page 9.
5 Double-click Port to open Com Port Properties.
6 Click Port Settings tab, then Advanced to display 'Advanced Settings’.
7 Click drop-down list with Com port number in it. Ports that are not available
are labeled “in use”.
8 Select available port 1, 2, 3, or 4.
9 Click OK to Com port selection then close Advanced Settings window.
10 In Com Port properties window, click OK.
11 Close all other windows opened using ’Device Manager’.
12 Return to Set COM Port in Radon Monitor Software procedure on page 12
and select the same Com Port number you selected in Step 7 of this
procedure.
Removing USB to Serial Adapter Drivers
To reinstall the drivers or to change to a different device, it may be possible to
remove the installed drivers via a software process. Refer to the manufacturer’s
instructions for details.
CAUTION: If ports 1 through 4 are labeled “in use”, all ports may be
assigned to a connected device OR to software for a device
(reserved for use when device is connected). Although it may be
possible to successfully connect via a port marked “in use”, this
might cause a device or software program to malfunction – proceed
at your own risk! Sun Nuclear is not responsible for any damage to
your computer as a result of selecting a com port labeled “in use”.

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