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Swann SwannEye User Manual

Swann SwannEye
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SwannEye
Pan/Tilt IP Camera
M440IPC050911E

Table of Contents

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Swann SwannEye Specifications

General IconGeneral
BrandSwann
ModelSwannEye
CategoryIP Camera
LanguageEnglish

Summary

Welcome

Package Contents

Lists all items included in the camera package.

Product Features

Product Layout

Front View

Identifies components on the front of the SwannEye IP Camera.

Rear View

Identifies ports and connections on the rear of the camera.

Bottom View

Locates the reset switch and other features on the bottom of the camera.

Installation

Software Installation

PC Configuration

Steps for installing and configuring the SwannEye software on a PC.

Mac OS X Configuration

Instructions for using the SwannEye Search Tool on a Mac OS X system.

Using the SwannEye Search Tool on the Local Network

SwannEye Search Tool Options

Explains the options and functionality of the SwannEye Search Tool.

Accessing the Camera from the Local Area Network (LAN)

Username and Password

Details on default login credentials and user account types.

Login Page

Instructions for accessing the camera's web interface via the login page.

Interface & User Accounts

Device Status

Displays the current status and alerts for connected cameras.

Visitor Access

Basic controls for viewing camera feeds as a visitor.

Camera Controls

Detailed explanation of the camera's PTZ and image adjustment controls.

Remote Settings

Access to advanced configuration options for the camera.

Connecting the Camera to the Internet

Connect Directly through ADSL Modem (No Router)

Guides connecting directly via an ADSL modem without a router.

Using a Router to Access the Internet

Instructions for connecting the camera to the internet using a router.

Accessing the Camera from the Internet

What are IP Addresses

Explains the concept of IP addresses and their role in network identification.

Your IP Address

Details on how to find your external IP address.

Static IP Address

Discusses the option of obtaining a static external IP address.

Port Mapping

Guides on forwarding ports for internet access.

DDNS

Explains Dynamic DNS and its use for remote camera access.

Accessing the Camera Through a Mobile Device

iPhone/iPad Access

Instructions for downloading and using the SwannEye app on iOS.

Android Device Access

Instructions for downloading and using the SwannEye app on Android.

Troubleshooting

Forgotten Administrator Username or Password

Steps to recover or reset lost administrator username or password.

Indoor Images Flicker

Solutions for image flickering issues, often related to lighting.

No Picture in Internet Explorer (IE)

Addresses issues with displaying video in Internet Explorer.

IP Address Configuration

Checks if the camera IP shares the same subnet as the workstation.

Network Configuration Problems

Troubleshooting network connectivity and firewall issues.

Problems with Receiving Images

Addresses issues with viewing video streams, often related to ActiveX.

Images Slow to Update or Poor Frame Rate

Identifies factors affecting image update speed and frame rate.

Can't Access the Network Camera from the Internet

Troubleshooting steps for remote access failures.

Problems Using Mozilla Firefox (or Other Browsers)

Addresses problems using browsers other than Internet Explorer.

Specifications

Warranty Terms & Conditions

Helpdesk / Technical Support Details

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