Swann SwannEye - Page 5

8.4.19. Maintain: Upgrade Firmware ...................................................46
8.4.20. Maintain: Log ................................................................................. 47
8.4.21. Restore Factory Settings ............................................................48
8.4.22. Reboot Device ............................................................................... 48
8.4.23. Home ................................................................................................ 48
9. Connecting the camera to the internet 49
9.1. Connect directly through ADSL modem (no router) .............................49
9.2. Using a router to access the Internet ...........................................................50
10. Accessing the camera from the internet 51
10.1. What are IP addresses .......................................................................................51
10.2. Your IP Address ....................................................................................................52
10.2.1. Dynamic IP address ..................................................................... 52
10.3. Static IP address ...................................................................................................52
10.4. Port mapping .......................................................................................................53
10.4.1. Automatically forwarding ports using UPnP .....................53
10.4.2. Manually forwarding ports .......................................................53
10.5. DDNS .......................................................................................................................54
10.5.1. Linking DDNS names to IP addresses ................................... 54
10.5.2. How to link the name? ...............................................................54
10.5.3. How to register a name? ............................................................55
10.5.4. Access the IP camera using a DDNS name ..........................56
11. Accessing the camera through a mobile device 57
11.1. iPhone/iPad ...........................................................................................................57
11.2. Android Device ....................................................................................................57
12. Troubleshooting 58
12.2.1. Forgotten the administrator username or password? ....58
12.2.2. Indoor images icker? ................................................................58
12.2.3. There is no picture in Internet Explorer (IE) ........................58
12.2.4. IP Address conguration ...........................................................58
12.2.5. Network Conguration problems .......................................... 59
12.2.6. Problems with receiving images ............................................59
12.2.7. Images slow to update or poor frame rate .........................59
12.2.8. Can’t access the Network camera from the internet? ..... 60
12.2.9. Problems using Mozilla Firefox (or other browsers) ........60
13. Specications 61
14. Warranty Terms & Conditions 63
15. Helpdesk / Technical Support Details 64