Problem Possible Causes Possible Solutions
Decoding Bar Codes
Scanner emits the laser, but does not decode the
bar
Scanner is not programmed for the correct bar
code
Program the scanner to read that type of bar
code.
Bar code symbol is unreadable.
Scan test symbols of the same bar code type
to
Distance between scanner and bar code
is
Move the scanner closer to or further from the
bar
The scan line is not crossing every bar and space
of
Move the symbol until the scan line is within
the
Scanner decodes bar code, but does not transmit
the
Scanner is not programmed for the correct
host
Scan the appropriate host type programming
bar
Interface cable is loose.
Check for loose cable connection and
re-connect
Scanner emits five long low beep after a bar code
is
Conversion or format error was detected.
The scanner ā s conversion parameters are
not
Ensure the scanner ā s conversion parameters
are
Conversion or format error was detected.
An ADF rule was set up with characters that
can't
Change the ADF rule, or change to a host that
can
Conversion or format error was detected.
A bar code was scanned with characters that
can't
Change the bar code, or change to a host that
can
Host Displays
Host displays scanned data
incorrectly.
Scanner is not programmed to work with the
host.
Ensure the proper host is selected.
Scan the appropriate host type programming
bar
For RS-232, set the scanner's
communication
For a USB HID keyboard or Keyboard
Wedge
Program the proper editing options (e.g., ADF,
UPC-E
Check the scanner ā s host type parameters or
editing
Trigger
Nothing happens when the trigger is
pulled.
No power to the scanner.
Check the system power. If the configuration
requires
Interface/power cables are loose.
Check for loose cable connections and
re-connect