T-Mobile High-Speed Internet Gateway User Guide [Issue 4.0]
Page 31
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1. From the System screen, click
Reset.
You are warned that network-
related data will be deleted.
2. Click Yes to reset the gateway.
You observe the following:
• Gateway LCD shows Factory reset in progress and then an
animated T-Mobile logo.
• Web GUI shows Rebooting: this could take up to 2 minutes.
• Gateway LCD shows the T-Mobile intro logo and then
T-Mobile-#### ready.
You are prompted to download the T-Mobile Home Internet app.
3. On the LCD, swipe left.
You see the Connection screen.
4. Refresh the web GUI.
Under Gateway Information, notice that Running Time
corresponds to when the gateway became ready.
Alternative: using the Reset port
You also can reset the gateway using a paperclip
and the Reset port, which is located on the device's
backside.
1. Press-and-hold the paperclip in the Reset
port.
LCD shows Release button to restart and a
counter increments from 1.
2. After the counter passes 5, LCD shows
Release button to factory reset.
3. Withdraw the paperclip.
LCD shows:
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